Support Officer
2 weeks ago
Information Security Support Officer
- **Role Type**: Temporary (9 months) with possibility for extension
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Grade: 3/4
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Salary:Starting at $75,992 base +10.5% superannuation
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Location: Sydney, Remote within NSW
Who we are
The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.
Government Technology Platforms (GTP) enables NSW government through the provision of core and common digital capability including cross sector leadership and delivery of ICT infrastructure and digital services aligned to the NSW Government ICT Strategy; Beyond Digital.
About the Role
- Flexible working conditions
- Work from anywhere in NSW
- Newly created temporary assignment
It would be ideal for someone starting out on their Information Security journey, as it will provide exposure to several different areas.
We're looking for a strong communicator who wants to learn.
On a day-to-day basis you will be part of the Information Security team that supports GTP to deliver safe and secure solutions.
The Information Security team is responsible for the Information Security Management System (ISMS), Risk Management, Solution Assessment and Security Awareness within GTP.
Key responsibilities
- General reporting and creation of agendas & minutes for regular Information Security forums.
- Assisting with administrative management of the Information Security Management System (ISMS).
- Following up stakeholders across GTP regarding outstanding items, such as missing form data.
- Assisting with the delivery of initiatives and projects as required.
- Assistance with the creation of documentation and internal communications.
- General support to all other members of the Information Security team.
- Ensuring that the team's shared inbox is monitored and requests for advice or support are allocated to the relevant team member.
About you
- You will be a customer focused individual with excellent communication and organisational capabilities.
- Have a strong interest in Information Security. Any existing knowledge and/or experience in Information Security or a related field, whether it be formal or informal, would be viewed as advantageous.
- Enjoy learning. This role will provide exposure to all services delivered by the Information Security team. You will often be outside of your comfort zone. Information
- Security is a very broad space and it's not expected that you will know all the answers, however you will have the support of the team to provide guidance.
- High level verbal and written communication skills, with attention to detail.
- Are an excellent organiser and administrator, able to work within set guidelines, meet deadlines, establish priorities and be an effective member of a team. Administrative activities are a large part of this role.
- Maintain a positive 'can do' attitude and can work in a very agile, fastpaced, and collaborative environment.
The attached Role Description is generic, which promotes mobility within the NSW public sector by allowing employees to transfer between similar roles more easily.
This job advertisement describes the more specific responsibilities of the Information Security Support Officer role, for which we are currently recruiting.
What we need from you:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.
Salary Grade 3/4, with the base salary for this role starting at $ base plus superannuation
Closing Date:
Friday, 16th June 2023 at 9:59am
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.
We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
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