sales & customer support officer

1 week ago

Sydney, New South Wales, Australia Optimal Recruitment Full time
  • Call Centre & Customer Service
  • Customer Service
  • Sydney
  • Part-time

7/5/2024

  • Permanent, part-time position (22.5 hours per week)
  • Choose your days
  • Work in collaboration with sales and office administration

Join Australia's leading supplier of medical gas and resuscitation equipment where you superior internal sales and customer service expertise will be highly valued.

Great team culture and flexible working days

Located in Cromer and established for over 20 years they are seeking an experienced sales and customer support officer with some basic marketing skills to work closely with sales and administration. This is an excellent opportunity for someone seeking a varied part-time role on Sydney's Northern Beaches.

Duties for this exciting role include:

  • Support clients and prospects with basic product enquiries
  • Advise on product availability and provide exceptional customer service
  • Produce quotes and provide advise on basic product specifications, features and benefits
  • Process orders received via phone and email
  • Review email enquiries, reply or delegate/escalate in conjunction with business processes
  • Assist with outbound sales campaigns to warm leads
  • Conduct pricing review checks from competitors and update price offering accordingly
  • Complete basic product research for complimentary products
  • Update web content as required
  • Co-ordinate warranty repairs
  • Assist marketing with EDM preparation
  • Post socials on LinkedIn, Facebook, Google and YouTube

The ideal candidate will enjoy being the conduit between sales, administration, marketing and warehouse whilst supporting the entire customer lifecycle.

The benefits of this role include:

  • Permanent part-time role on Sydney's Northern Beaches (22.5hrs per week)
  • Choose your days Wednesday is the busiest (so it would ideal if you can work then) and pick the other 2 days around your schedule
  • Supportive, friendly team culture and a progressive General Manager
  • Genuine work/life balance
  • Varied duties that will keep the role fresh and challenging
  • Standard business hours
  • Potential to work in a hybrid arrangement post probation and training

Only applicants who are an Australian Citizen or Permanent Resident need apply, please note this role is based in Sydney's Northern Beaches.

We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ+ and culturally diverse communities.
APPLY NOW by sending your up-to-date resume and cover letter to ,or for a confidential chat call Sco

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