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National Account Manager, Grocery

3 months ago


North Sydney Council, Australia Galderma Full time

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries.

We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology.

Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration.

Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.

We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.

Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.


At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.

With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Join our Consumer team as a National Account Manager in Grocery. You'll lead strategic initiatives to drive growth and expand market reach.

As the bridge between our brands and key accounts, you'll craft and execute winning strategies, ensuring category leadership and maximizing results both on and off the shelf.


Key Responsibilities- Drive annual sales growth and trade promotional spend for assigned customers.- Lead customer forecasting and propose investment levels during annual planning processes.- Negotiate and establish trading terms, ensuring compliance to agreed terms.- Provide regular performance updates and stay abreast of industry developments and market trends.- Analyse trade spend effectiveness and adjust plans as needed.- Prepare and present customer reviews and communicate outcomes to the business.- Monitor inventory levels and address shortfalls proactively.- Collaborate with brand teams to implement national campaigns at the account level.- Represent customer requirements in cross-functional project teams.- Contribute to process improvement initiatives.- Some travel required and may include some weekend work for industry events.


Skills & Qualifications- Bachelor's degree or equivalent.- Proficiency in Circana and IQVIA databases.- Minimum 3 years of Key Account Management experience in FMCG or pharmaceuticals.

Health & Beauty, pharmacy, and grocery channel experience ideal but not mandatory- Experience managing P&L at the customer level.- Strong negotiation, relationship-building, and business planning skills.- Proficiency in 4P/3D/CARS execution.- Basic understanding of brand and consumer promotion management.- Familiarity with consumer, customer, and healthcare professional shopper insights.

What we offer in return

We are committed to providing a competitive and attractive salary package along with addition benefits such as:

  • Professional development, offering opportunities for training, education, and career advancement
  • Employee recognition and rewards
  • Health and wellness benefits
  • We plan to set you up for success
You will also be working for an organisation that embraces diversity & inclusion. We believe we deliver better outcomes by reflecting the perspectives of our diverse customer base.


Next Steps The next step is a virtual or face to face conversation with the hiring manager.- The final step is a panel conversation face to face with the extended team.

Here you may be asked to present a case study and complete a psychometric test.- Please note, Galderma is NOT partnering with any Recruitment agencies for this role.

Our people make a difference.

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings.

Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.