Edi Coordinator

2 weeks ago


Sydney, New South Wales, Australia Healius Full time

Date:16-Apr-2023

Location:
Sydney, New South Wales, AU, 2000

Company:
Healius

Brand:
Healius

Job reference number:
#3839

Work type:
Full Time (Permanent)

Job location:
Sydney

Healius is an Australian publicly listed healthcare company providing of Pathology, Diagnostic Imaging and Day Hospital services.

We share a mission to improve health and well-being for all, through a commitment to excellence in consumer-centred healthcare.

We are seeking an EDI coordinator to join our Pathology site.

Primary Purpose of Role

  • Liaising and supporting clients with their results delivery and electronic pathology referrals
  • Supporting and maintaining the electronic result transfer for referrers
  • Responsible for the administration of accounts and users for the Medway web portal
  • Work with Practice Management systems such as Best Practice and Genie to enable better outcomes for our referrers
  • Assist with configuration and doctor code management in relation to electronic results transfer and electronic referral upload
  • Management of Service-Now EDI queues including assigning cases as required and following up cases falling outside of SLAs
  • Liaise with business contacts and marketing teams in troubleshooting and referrer support
  • Assist in Process improvement for Pathology business units and their support teams
  • Assist with training and advice around electronic messaging

Key Responsibilities

  • Installation, maintenance and issue resolution of file transfer tools
  • Assist with LIS configuration of File transfer systems (Health link, Medical Objects, etc)
  • Assisting Doctors with Pathology related Practice management system queries
  • Assist with the rollout and configuration of eReferrals
  • Work with Third party messaging vendors
  • Responding in a timely manner to end user issues and requests
  • Providing technical end user and system support regarding electronic downloading and MedWay web results portal
  • Assisting with MedWay change testing and configuration
  • Manage MQ Link encryption key issues and nondownloading sites
  • Work with Marketing and Business development on result download and web portal enquiries
  • Maintain confidentiality of patient and organisation information
  • Adhere to all processes and procedures relating to the workplace health and safety of self and others


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