Member Liaison Representative
3 weeks ago
Accor Vacation Club is proudly owned by the Accor Group, a world-leading augmented hospitality group offering unique experiences in more than 5,100 hotels and residences across 110 destinations from luxury to economy.
What's more, we are committed to providing a great lifestyle for our employees so they can achieve their work and personal goals in a fun and flexible working environment.
Job Description:
We are seeking an experienced sales professional looking for the next career step within Accor Vacation Club. This role is responsible for liaising with members via telephone to upgrade their existing membership.
Are you passionate about travel and earning the income necessary to enjoy it? Then you will love selling our members more "Holidays of a lifetime".
In this role you will be responsible for:
- Ensuring members understand how our club works
- Explaining how they can get the best possible value from their membership
- Liaising with members to enhance their current level of membership
- Advanced sales closing ability with the competency to meet KPI's.
- Welldeveloped interpersonal, time management & organisational skills
- Demonstrated commitment to Company & team goals
- Professional approach to job with high work ethic
- Ability to manage concerns & escalated members issues
- Advanced product knowledge
- Proficient with Microsoft word and excel
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