Event Sales Assistant

4 weeks ago

Surfers Paradise, Australia Marriott International, Inc Full time

**Additional Information** Event Sales Assistant

**Job Number** 24085287

**Job Category** Sales & Marketing

**Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Event Sales Assistant**

**(Fixed Term)**

**About the Company**

**Marriott International** portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

**About the role**

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

**Critical responsibilities**:
**Executing Event Operations**
- Adheres to all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.).
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures associates understand expectations and parameters.

**Executing the Sales and Marketing Strategy**
- Up-sells products and services throughout the event process.
- Participates in customer site inspections and assists with the sales process when necessary.
- Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
- Assist the DOSM with all group sales activities including hosting Site Inspections
- Under direction from Senior Sales Managers address client queries/RFP within same day of receipt, ensure full qualification of lead is actioned, followed by immediate quotation. All quotes should be sent same business day if possible.
- Be a champion for MI LEADS administration, by providing effective administrative support to Senior Sales Managers to ensure all periodic targets are met, & to ensure overall annual MI LEADS KPI is achieved. Promote referral business where possible and embrace the culture for MI LEADS.
- Maintain regular contact with the Global Sales Office (GSO) offices where appropriate submit sales leads within the Marriott International network.

**Managing Profitability**
- Forecasts group sleeping rooms and event revenue (catering and audio-visual)

**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Participate actively in the regular communication activities to keep departments informed and to foster excellent two-way communication between Sales & C&E.
- Ensure files, correspondence and other relevant business documentation are maintained and filed accordingly.
- Participate in site inspection program, look for continuous improvement to drive a better conversion of inspections.
- Participate in the Quality Track mystery call program with the objective of exceeding the hotel performance goal
- Update sales presentations for all communication needs
- Record telephone messages and attend to callers where appropriate
- Maintain and update all client information
- Represent the Sales Team on internal committees as requested
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
- Ensure compliance with the hotel’s grooming and uniform standards
- Demonstrate clear behaviors and management style that align to the

  • Nightlife Events

    4 weeks ago

    Surfers Paradise, Australia Wicked Event Management Full time

    Are you a vibrant and energetic individual seeking a flexible position with uncapped and high-earning potential? Look no further! We are currently hiring sales team members who can commit to 3 shifts per week on Thursdays, Fridays, and Saturdays (flexible hours). At Wicked Nightlife Tours, we've been delivering unforgettable experiences to exclusive groups...

  • Nightlife Events

    2 weeks ago

    Surfers Paradise, Queensland, Australia Wicked Event Management Full time

    Are you a vibrant and energetic individual seeking a flexible position with uncapped and high-earning potential? Look no further We are currently hiring sales team members who can commit to 3 shifts per week on Thursdays, Fridays, and Saturdays (flexible hours).At Wicked Nightlife Tours, we've been delivering unforgettable experiences to exclusive groups of...

  • Sales Team Member

    6 days ago

    Surfers Paradise, Australia Wicked Event Management Full time

    This is an in-office job in Surfers Paradise Wicked Event Management is one of Australia leading event and travel companies operating 15 yrs over the whole of Australia, New Zealand, Bali and Fiji, we are presently based in the Gold Coast close to the beautiful beach of Surfers Paradise. Wicked Event Management is a event & travel agency that specialises...

  • Sales Team Member

    1 month ago

    Surfers Paradise, Australia Wicked Event Management Full time

    This is an in-office job in Surfers Paradise Wicked Event Management is one of Australia leading event and travel companies operating 15 yrs over the whole of Australia, New Zealand, Bali and Fiji, we are presently based in the Gold Coast close to the beautiful beach of Surfers Paradise. Wicked Event Management is a event & travel agency that specialises...

  • Assistant Director of Catering

    2 weeks ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 23097130 **Job Category** Event Management **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **About the Company** **Marriott International** portfolio of brands includes JW Marriott...

  • Sales Executive

    4 weeks ago

    Surfers Paradise, Australia DreamWorld Full time

    Sales Executive - Groups and Events (Requisition ID: 015845)Description  Take your professional career to new heights working for a dynamic organisation, driving a variety of sales; no day is the same! Thrive in a vibrant team, driving sales in one of the Gold Coast's top event hubs. Lead the charge in crafting memorable experiences atop the nation's...

  • Sales Executive

    4 weeks ago

    Surfers Paradise, Australia Ardent Leisure Group Full time

    Description  Take your professional career to new heights working for a dynamic organisation, driving a variety of sales; no day is the same! Thrive in a vibrant team, driving sales in one of the Gold Coast's top event hubs. Lead the charge in crafting memorable experiences atop the nation's tallest skyscraper.    Collaborate with the Dreamworld Event...

  • Event Planner

    3 weeks ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 23016407 **Job Category** Sales & Marketing **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott International** portfolio of brands includes JW...

  • Event Planner

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAbout the CompanyMarriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott...

  • Conference and Events Sales Manager

    3 weeks ago

    Surfers Paradise, Australia TFE Hotels Full time

    We’re looking for an excited and passionate leader who wants to make an amazing first impression (and ongoing impression) for our guests - each and every time!. As Conference and Events Sales Manager at Vibe Hotel Gold Coast, you’ll have this opportunity, and so much more. We know you’ll feel right at home. As part of our leadership team you’ll...

  • Conference and Events Sales Manager

    4 weeks ago

    Surfers Paradise, Australia TFE Hotels Full time

    We’re looking for a passionate leader who wants to make a genuine difference and go down in history. Are you game? As Conference and Events Sales Manager at Vibe Hotel Gold Coast, you’ll feel right at home. Like us, you’re switched-on and just the right amount of quirky. You bring a healthy sense of humour, boundless energy, superstar know-how and...

  • Conference and Events Sales Manager

    3 weeks ago

    Surfers Paradise, Queensland, Australia TFE Hotels Full time

    We're looking for a passionate leader who wants to make a genuine difference and go down in history. Are you game?As Conference and Events Sales Manager at Vibe Hotel Gold Coast, you'll feel right at home.Like us, you're switched-on and just the right amount of quirky. You bring a healthy sense of humour, boundless energy, superstar know-how and creativity...

  • Conference and Events Sales Manager

    3 weeks ago

    Surfers Paradise, Queensland, Australia TFE Hotels Full time

    We're looking for an excited and passionate leader who wants to make an amazing first impression (and ongoing impression) for our guests - each and every time.As Conference and Events Sales Manager at Vibe Hotel Gold Coast, you'll have this opportunity, and so much more. We know you'll feel right at home.As part of our leadership team you'll champion the way...

  • Cluster Conference and Events Executive

    3 weeks ago

    Surfers Paradise, Australia Accor Apartments & Realty Full time

    Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View...

  • Groups Conference and Events Sales Manager

    3 weeks ago

    Surfers Paradise, Australia Hilton Full time

    Before you get started... Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! **Why you'll love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating Hilton outlets - Access to...

  • Cluster Conference and Events Executive

    2 weeks ago

    Surfers Paradise, Queensland, Australia Accor Apartments & Realty Full time

    Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View...

  • Event Executive

    4 weeks ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 24100915 **Job Category** Sales & Marketing **Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **The Company** **The Location** Surrounded by lush tropical...

  • Event Operations Manager

    1 month ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 24025021 **Job Category** Event Management **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **About the Company** **Marriott International** portfolio of brands includes JW...

  • Head of Administration/secretary

    3 weeks ago

    Surfers Paradise, Queensland, Australia SWISH Sales Coaching Full time

    Head of Administration/General SecretaryABOUT SWISH:SWISH Sales Coaching has been changing the perception of sales globally since 2014.Based in the heart of Surfers Paradise on the Gold Coast, we are proud of our GC roots and are fortunate to work with clients of all shapes and sizes all over the world from:Individual salespeople, SMEs, sole traders,...

  • Event Staff

    6 days ago

    Surfers Paradise, Australia Viral Group Full time

    **Job Title: Event Staff** **Event Dates and Times**: - Thursday, May 16th: Approximately 4:00 PM - 7:45 PM - Friday, May 17th: 4:00 PM - 8:05 PM - Saturday, May 18th: 1:00 PM - 5:30 PM / 7:45 PM - Sunday, May 19th: 12:00 PM - 4:05 PM / 6:25 PM We are seeking enthusiastic and reliable Event Staff to assist with a series of events from May 16th to May...