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Modern Ops

1 month ago

Sydney, New South Wales, Australia Slalom Full time

Slalom

Slalom is a purpose-driven consulting company focused on strategy, technology and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. ​As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We're committed to building our business in ways that are sustainable and responsible, while creating innovative solutions to the world's biggest challenges. We have bold aspirations for the future and together with our people, partners and customers, we take measurable actions for today.

In your role as a Cloud Engineer as part of our Modern Operations team you will:

Serve as the primary point of contact for client inquiries and support requests related to AWS services.Troubleshoot and resolve technical issues in a timely and efficient manner.Provide guidance and best practices for deploying, managing, and optimizing AWS infrastructure.Work closely with clients to understand their business needs and provide tailored AWS solutions.Conduct regular reviews and health checks of client environments to ensure optimal performance and cost-efficiency.Deploy and configure AWS services according to best practices and client requirements.Automate routine tasks using AWS tools and scripting languages (e.g., Python, Bash).Implement monitoring and logging solutions to ensure the reliability and performance of client environments.Develop and maintain documentation, including FAQs, how-to guides, and best practices.Work closely with internal teams, including sales, product development, and other support engineers, to provide cohesive client experiences.

We are looking for someone with

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).Proven experience as a Cloud Engineer or similar role, with a strong focus on AWS.AWS certifications such as AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator are highly desirable.Proficiency in AWS services including EC2, S3, RDS, Lambda, VPC, IAM, CloudFormation, and others.Strong scripting skills (Python, Bash, or similar).Experience with monitoring and logging tools (e.g., CloudWatch, ELK Stack).Excellent problem-solving skills and a proactive approach to identifying and resolving issues.Outstanding communication and interpersonal skills, with a client-centric mindset.Ability to manage multiple client engagements simultaneously and effectively prioritize tasks.

What keeps us here?

When we moved to Australia in 2020, we had no idea just how important our work/life balance would need to be. We've asked our consultants what makes Slalom a great place to work and the most common answer – "the freedom to be ourselves when life gets in the way". We make a big effort to bring everyone together and allow space when space is needed.

Slalom prides itself on helping our team members thrive in their work and life. As a result, Slalom is proud to invest in our team members with competitive and innovative benefit programs and services that meet the unique needs of our diverse workforce

#LI-DR6

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