Service Administrator
1 month ago
Service Administrator
Brand – Wormald | Adelaide, SA | Full Time
- Join An Industry Leader
- Immediate Start – Kidman Park
- Supportive and enjoyable working environment
Wormald have been designing, installing, and servicing fire protection systems since 1889 and are a leading provider of fire protection solutions with an excellent reputation and firmly established brand.
We are looking for a person to join our Service team who has a passion for helping customers in their building and property’s fire protection to undertake Service Administration and sales estimates through defects reported by our technicians within our existing customer base in Adelaide.
The Role:
- Scheduling of technicians to Service and Maintenance jobs
- Coordination and allocation of resources
- Liaising with clients and stakeholders for the purpose of arranging job attendances and access requirements
- Creation and issue of supplier purchase invoices
- Liaison with various team members to ensure end to end job completion and satisfaction
- Liaison with field technicians and our customers to prepare competitive quotations.
- Answering inbound calls and making outbound calls
- Day to day administration (emails, filing etc)
Skills Required:
- Ability to work in a fast-paced environment
- High attention to detail
- Strong communications skills both verbally and written
- Strong computer and Microsoft office skills
- Professional and strong work ethic
- A drive for success
- Team player
- Results driven
- Previous experience working in the building services industry would be advantageous
This is a fulltime position offering competitive compensation and benefits. If you are a self-motivated individual who thrives in a dynamic service administration environment and is dedicated to providing exception customer service, we strongly encourage you to apply for this position.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
Only successful candidates will be contacted.
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