Case Worker

3 days ago

Surry Hills, Australia The Salvation Army Full time

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs.

William Booth House (WBH) is located on Gadigal lands in Surry Hills. It offers a withdrawal unit and residential rehabilitation. The services operate in a four-storey building with roof top courtyard, which is wheelchair accessible and easily accessible by all forms of public transport.

About the role

We are seeking a values-driven and proactive Case Worker, at William Booth House, Surry Hills, NSW. Reporting to the AOD Team Leader. This is a Permanent Full-time position. Salary and conditions are in accordance with the SCHADS Award, Level 4.

You will successfully

  • Provide efficient day to day service delivery through education, interventions, group work assessment, referral and case work within a recovery-orientated and person-led service environment.

  • Develop and monitor individual treatment plans and maintain case management documentation, records, reports and data collection, utilising established case planning procedures. 

  • Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high-quality services.

You will have

  • Minimum Diploma level qualification in a relevant discipline (AOD, Community Services, Case Management).

  • Completed 4 AOD Skill Set Units (or be willing to undertake/complete during employment).

  • Knowledge of AOD/gambling, community services and health sectors (preferably residential treatment settings).

  • Demonstrated experience and ability to work with those impacted by substance abuse, gambling and mental health conditions.

  • Experience working with people from Aboriginal and Torres Strait Islander background.

  • Experience working with people from culturally and linguistically diverse backgrounds and religions.

  • Experience working in collaboration with other organisations.

  • Demonstrated ability to deal with unpredictable situations and behaviours utilising de-escalation techniques.

  • Sound computer literacy.

  • Ability to critically reflect on professional practice and attitudes.

  • Ability to work within a multi-disciplinary team both internally and externally.

  • High level of interpersonal skills including the ability to consult and negotiate with a range of internal and external clients

  • Current New South Wales Drivers Licence (desirable)

  • Current First Aid Certificate

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

  • Flexible working conditions

  • Health, fitness and financial discounts / benefits

  • Paid parental leave - 12 weeks

  • Up to 8 weeks leave per year through our purchase leave scheme 

  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity

  • Purpose driven career which has positive social and sustainable outcomes

  • Employee Assistance Program - Independent confidential counselling service;

  • Opportunity for career development;

  • An inclusive culture of dedicated, passionate and professional team members

  • Positively supporting and impacting the lives of others through your career contribution 

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