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Administration Officer

2 months ago

Brisbane, Australia Empire Group Full time

Brisbane | Multiple roles

Multiple temporary A03 Housing Officer roles in a government department located in Brisbane. Immediate start with a great hourly rate on offer.

The Role:

Our client is currently seeking experienced Housing/ Administration Officers to start work immediately in a busy government department. The role is at an A03 level, and responsibilities include:

  • Providing high quality customer support services - responding to customers
  • Liaising with other parts of the business to refer and resolve customer's requests
  • Monitoring and prioritising workloads and assisting team members on escalated enquiries/incidents to maintain high quality customer support services
  • Monitoring and managing rent assessments
  • Assessing and resolving escalated enquiries/incidents
  • Administration and Data Entry - Assessing applications and updating registers
  • Working collaboratively in a high performance and innovative team environment
  • Effectively using Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output.

About You:

You will work in a team to provide high quality, person-centred assistance services to diverse customers experiencing complex housing, and whole of life issues. Furthermore, you will:

  • Have the ability to embrace new challenges and show resilience
  • Demonstrate strong skills, knowledge and expertise in service delivery with a focus on teamwork and providing person-centred solutions
  • Model professional, ethical and culturally sensitive behaviour and consistently apply those standards to yourself and others
  • Have strong written and verbal communication skills
  • Be highly proficient in using IT systems including MS Suite.

To Apply:

To be considered for this position, please apply below with your CV and cover letter in Microsoft Word format. Alternatively, email me directly on brandon.sando@empiregroup.com.au

Consultant

brandon.sando@empiregroup.com.au

Reference number: BBBH26927
Profession:GovernmentGovernment

Company: Empire Group
Date posted: 20th Sep, 2024