Business Delivery Manager, Disruption Transformation

4 weeks ago


Sydney, Australia Qantas Full time
Job Description

  • Great opportunity to lead and deliver various projects within the Disruption Transformation Program Management Office at Qantas
  • Flexible ways of working – hybrid model with 3 days onsite
  • Full-time permanent position based at our Head Office in Mascot, Sydney

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.

As the Business Delivery Manager, Disruption Transformation – PMO (Program Management Office), you will work closely with the Senior Manager of the PMO to enable the successful delivery of the Program. You will manage program execution, coordinating cross-functional teams, and ensuring that program goals are met on time, within scope, and on budget. As part of this role, you will work closely with a diverse stakeholder mix (multiple business units and levels of seniority) to define requirements, manage risks, prioritise deliverables and drive continuous improvement initiatives to achieve desired outcomes. 

To be successful in this role, you will collaborate with cross functional program leads to define sprint objectives, allocate resources based on team capacity / project requirements and (as required) prioritise backlog items. You will work closely with the various Project Leads to create clear, actionable sprint plans and monitor progress throughout the sprint life cycle. You will also be responsible for capacity planning and resource management to ensure that program demands are met efficiently and effectively. Your role will also lead the iterative project prioritisation review process ensuring that the program business case objectives are met on time and on budget. A large component of the role will also involve delivery schedule management including the ability to identify project dependencies and interdependencies.  

You’ll have –

  • 10+ years of program management and delivery experience. 
  • Tertiary qualification or appropriate practical experience in Program Management (e.g. Prince 2, Scrum Master, Agile Project Management).
  • Ability to develop and manage detailed program plans, oversee project activities and manage resource capacity plans to ensure program objectives are met on time and within budget.
  • Identify and manage risks, resolve issues, and develop contingency plans to ensure program success.
  • Ability to identify and articulate program dependencies and interdependencies with a particular focus on critical path items.
  • Ability to manage conflicting priorities across parallel projects. 
  • Proactive problem solver, responding to unique scenarios and circumstances.
  • Effectively manage resources, communications, and strategic outcomes.
  • Highly organised, pro-active and methodical approach to tasks.
  • Experienced leader in influencing change management in complexed matrixed organisations.
  • Ability to foster and grow strong working relationships across all levels of the organisation.
  • Ability to communicate clearly with stakeholders at all levels within the business.
  • Exceptional attention to detail and strong work ethic. 
  • Proficiency with project delivery software tools (e.g., Clarity, Jira Workflow Management, Smartsheet, Microsoft Project etc).

Why Qantas? 
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on the 8th of December

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.


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