Student Support Officer

6 days ago


Brisbane, Australia Queensland University Of Technology Full time
  • $76,825 to $86,652
  • Ongoing, full-time
  • Kelvin Grove (hybrid option available)

  • Reference number: 24885
  • Term:  Ongoing, full-time basis
  • Remuneration:  $90,916 to $102,545 pa (HEW5) (inclusive of $76,825 to $86,652 salary pa, 17% superannuation and 17.5% recreation leave loading)
  • Location:  Kelvin Grove (hybrid option available)
  • Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Student Support Officer to join Office of the Deputy Dean, Faculty of Creative Industries, Education and Social Justice.

This position provides specialist consultation services to students, and assistance to the Student Support Coordinator, Student Support Manager and the broader team in supporting student administrative functions for the Faculty at both undergraduate and postgraduate level. This position also supports information management and special events. The Student Support Officer is a front-line position and includes high level consultation with prospective students, current students, academic staff and other key stakeholders across the University and externally.It is expected that all team members in the Faculty will contribute to a culture where students, academics and other stakeholders report that staff take the initiative to solve problems, make things happen and deliver what they promise.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

In our rapidly changing world, driving economic, social and cultural development increasingly requires collaboration. The Faculty of Creative Industries, Education and Social Justice acknowledges this context— and specifically that how society learns, creates, communicates and collaborates is at the forefront of all innovative and impactful contributions. The Faculty’s purpose is to create inclusive, ethical and sustainable change for a just world. We do this through collaborations within thriving interdisciplinary and diverse communities that connect our teaching, learning and research to deliver real world change. With an intersection of creativity, education and social justice combined with QUT’s overall focus on technology the Faculty has strong ties to government and industry which provides our courses with a real- world focus. The Faculty prepares our students for innovative roles as knowledge leaders at the nexus of design, education, communication, creative practice and social change. We pursue resear.

What you need to succeed

  1. Education, training and/or experience equivalent to completion of a degree.
  2. Demonstrated ability to provide a high standard of professional, client service in a busy client-orientated environment including the ability to prioritise work, meet deadlines and balance competing demands.
  3. Demonstrated ability to work effectively in a team environment and adapt to changing needs.
  4. Good written and oral communication skills with a high degree of accuracy and attention to detail.
  5. Interpersonal skills which demonstrate the ability to liaise effectively with and provide excellent service to a diverse range of people in a professional manner while maintaining confidentiality.
  6. Demonstrated ability to use intermediate functions of office technology software applications including word processing, spreadsheets, PowerPoint, e-mail, formal systems, social media and databases.


Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

  • A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
  • Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
  • Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
  • Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
  • Purchased Leave Scheme - up to 8 extra weeks. 
  • Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
  • Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
  • through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 
.

Belong at QUT 

We are guided by our values of and our in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our , aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.
We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated.

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at:

Job opens:  20-Nov-2024

Applications Close: 27-Nov-2024 at 11.30pm



  • Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Fixed-term, full-time - Gardens Point (hybrid option available) **Who are we looking for?** We are seeking a Student Support Officer to join ,. The Student Support Officer is a front-line position and includes high level consultation with prospective students, current students, academic staff and other key stakeholders across the...


  • Brisbane, Australia TAFE Queensland Full time

    About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the...


  • Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Fixed-term, part-time - Gardens Point **Who are we looking for?** We are seeking a Student Support Officer to join Office of the Deputy Dean, Faculty of Science, Academic Division. The Student Support Officer provides specialist consultation services to students and assistance to the Student Support Coordinator and the broader team in...


  • Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Ongoing, full-time - Gardens Point (hybrid option available) **Who are we looking for?** We are seeking a Student Support Officer to join Office of the Deputy Dean, Faculty of Science, Academic Division. The Student Support Officer provides specialist consultation services to students and assistance to the Student Support Coordinator...


  • Brisbane, Queensland, Australia Queensland University Of Technology Full time

    The Queensland University Of Technology is seeking a skilled Student Support Officer to join the Office of the Deputy Dean, Faculty of Creative Industries, Education and Social Justice.About the RoleThis position provides specialist consultation services to students, and assistance to the Student Support Coordinator, Student Support Manager and the broader...


  • Brisbane, Australia Sarina Russo Full time

    Russo Higher Education (RHE) Pty Ltd are currently seeking a full time **Student Success Officer **based in Brisbane CBD. This is working within James Cook University Brisbane which is a campus of James Cook University operated in partnership with RHE. The Student Success Officer will provide guidance and support to students with a with a focus on wellbeing...


  • Brisbane, Australia Sarina Russo Full time

    **Brisbane CBD Location** - **Full Time***: - $60,000 -$75,0000** Russo Higher Education (RHE) Pty Ltd are currently seeking a full time **Student Success Officer **based in Brisbane CBD. This is working within James Cook University Brisbane which is a campus of James Cook University operated in partnership with RHE. The Student Success Officer will...


  • Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Fixed-term, full-time **Who are we looking for?** We are seeking a Student Engagement Officer to join Student Engagement and Sport, Administrative Division. The Student Engagement Officer will provide assistance across student engagement programs including financial, and operational management of the Student Clubs and Projects (SCAP)...


  • Brisbane, Australia S & F Enterprises Full time

    S&F Enterprise is a well-known student recruitment provider in Aged Care, Hospitality, Childcare and Education Support. Our success and high-quality service has led our business to grow and become one of the leading student recruitment providers and training companies in Brisbane. We are now seeking Enrolment Officers to join our team in our growing...


  • Brisbane, Australia Queensland University Of Technology Full time

    $76,825 to $86,652 Ongoing, full-time Kelvin Grove (hybrid option available) Reference number: 24839 Term:  Ongoing Full-Time Remuneration:  $90,916 to $102,545 pa (HEW5) (inclusive of $76,825 to $86,652 salary pa, 17% superannuation and 17.5% recreation leave loading) Location:  Kelvin Grove (hybrid option available) Open to: The...


  • Brisbane, Australia SPC Brisbane Full time

    SPC is seeking to appoint a student service officer to work in Brisbane campus. SPC is a leading English language program provider in Australia, Queensland. We have established our Cairns campus since 2000 and has started a Brisbane campus from 2016. Our main service is to provide English language programs and ideal learning environment to a group and an...


  • Brisbane, Queensland, Australia Australian College of Applied Professions Full time

    About the RoleWe are seeking a highly skilled and enthusiastic individual to join our team as a Campus Student Engagement Advisor. In this role, you will provide student-facing assistance and support for student administration, collaborating with our national Student Engagement team.As a key member of our close-knit team, you will engage with students...


  • Brisbane, Australia Magnus Recruitment Solutions Full time

    We are seeking a compassionate and empathetic **Student Support Officer/Admin (RTO/CRICOS)** to join one of our client’s team. As a Student Support Officer, you will be responsible for providing a range of support services to our students to ensure their academic success and well-being. **Responsibilities**: - Provide academic, personal, and career...


  • Brisbane, Australia ASPEN MEDICAL Full time

    Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced. Role Overview: As the Administrative...


  • Brisbane, Australia Deaf Connect Full time

    **Job Type**: Teaching/Education **Hours**: Full time **Location**: Brisbane, QLD **Pay**: $33.41 p/hour + salary packaging + 11.5% superannuation **Applications Close**: 4 October 2024 Supportive and Inclusive Team Environment working for leading NFP organisation Permanent full-time position - flexibility to work from home and office Fantastic salary...


  • Brisbane, Australia Central Australian College Full time

    Central Australian College Brisbane CBD, QLD ELICOS Educator Flexible Hours: Part Time / Casual **About Us**: Central Australian Institute of Technology, operating under the name Central Australian College (CAC), stands proudly as a Registered Training Organisation (RTO) and CRICOS provider. With campuses strategically located across three vibrant...


  • Brisbane, Australia Queensland University of Technology Full time

    $98,334 to $107,565 - Ongoing, full-time - Gardens Point (hybrid option available) - **Reference number: 24529**: - **Term**: Ongoing, full-time basis - **Remuneration**: $116,370 to $127,294 pa (HEW7) (inclusive of $98,334 to $107,565 salary pa, 17% superannuation and 17.5% recreation leave loading) - **Location**: Gardens Point (hybrid option available) -...


  • Brisbane, Australia Queensland University of Technology Full time

    $85,857 to $92,964 - Ongoing, full-time - Kelvin Grove (hybrid option available) **Who are we looking for?** We are seeking a Indigenous Student Recruitment Officer to join Oodgeroo Unit, Administrative Division. The position is hands-on and supports the Oodgeroo Unit’s recruitment, events, and school and community engagement activities. The Indigenous...


  • Brisbane, Queensland, Australia Queensland University Of Technology Full time

    OverviewWe are seeking a Student Progression Officer to join our Administrative Division at Queensland University of Technology (QUT). This role is responsible for monitoring and processing compliance-related tasks, services, and enquiries. The ideal candidate will apply knowledge of policy and legislation to process tasks for students related to the...


  • Brisbane, Australia Times Education Group Australia Full time

    **EMPLOYER**:Times Education Group Australia is an education company that focuses on advanced educational concepts for training, consulting, educational resource development, project planning and promotion. It controls and operates one higher education institute, four Australian accredited vocational colleges and two ELICOS Institutes with premises across...