Student Support Officer
6 days ago
- $76,825 to $86,652
- Ongoing, full-time
- Kelvin Grove (hybrid option available)
- Reference number: 24885
- Term: Ongoing, full-time basis
- Remuneration: $90,916 to $102,545 pa (HEW5) (inclusive of $76,825 to $86,652 salary pa, 17% superannuation and 17.5% recreation leave loading)
- Location: Kelvin Grove (hybrid option available)
- Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.
Who are we looking for?
We are seeking a Student Support Officer to join Office of the Deputy Dean, Faculty of Creative Industries, Education and Social Justice.
This position provides specialist consultation services to students, and assistance to the Student Support Coordinator, Student Support Manager and the broader team in supporting student administrative functions for the Faculty at both undergraduate and postgraduate level. This position also supports information management and special events. The Student Support Officer is a front-line position and includes high level consultation with prospective students, current students, academic staff and other key stakeholders across the University and externally.It is expected that all team members in the Faculty will contribute to a culture where students, academics and other stakeholders report that staff take the initiative to solve problems, make things happen and deliver what they promise.
We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.
About us
QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.
In our rapidly changing world, driving economic, social and cultural development increasingly requires collaboration. The Faculty of Creative Industries, Education and Social Justice acknowledges this context— and specifically that how society learns, creates, communicates and collaborates is at the forefront of all innovative and impactful contributions. The Faculty’s purpose is to create inclusive, ethical and sustainable change for a just world. We do this through collaborations within thriving interdisciplinary and diverse communities that connect our teaching, learning and research to deliver real world change. With an intersection of creativity, education and social justice combined with QUT’s overall focus on technology the Faculty has strong ties to government and industry which provides our courses with a real- world focus. The Faculty prepares our students for innovative roles as knowledge leaders at the nexus of design, education, communication, creative practice and social change. We pursue resear.
What you need to succeed
- Education, training and/or experience equivalent to completion of a degree.
- Demonstrated ability to provide a high standard of professional, client service in a busy client-orientated environment including the ability to prioritise work, meet deadlines and balance competing demands.
- Demonstrated ability to work effectively in a team environment and adapt to changing needs.
- Good written and oral communication skills with a high degree of accuracy and attention to detail.
- Interpersonal skills which demonstrate the ability to liaise effectively with and provide excellent service to a diverse range of people in a professional manner while maintaining confidentiality.
- Demonstrated ability to use intermediate functions of office technology software applications including word processing, spreadsheets, PowerPoint, e-mail, formal systems, social media and databases.
Life at QUT
We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:
- A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
- Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
- Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
- Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
- Purchased Leave Scheme - up to 8 extra weeks.
- Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
- Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
- through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
Belong at QUT
We are guided by our values of and our in our mission to inspire and shape the next generation of change-makers.
As part of our commitment to fostering an inclusive workplace, we proudly support our , aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.
We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.
At QUT, diversity is not just embraced—it's celebrated.
How to Apply
Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.
Find out more about this position and submit your application by clicking 'Apply' or the link below.
View the job details at:
Job opens: 20-Nov-2024
Applications Close: 27-Nov-2024 at 11.30pm
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