Student Success Officer

3 weeks ago

Brisbane, Australia Sarina Russo Full time

**Brisbane CBD Location**
- **Full Time***:

- $60,000 -$75,0000**

Russo Higher Education (RHE) Pty Ltd are currently seeking a full time **Student Success Officer **based in Brisbane CBD. This is working within James Cook University Brisbane which is a campus of James Cook University operated in partnership with RHE.

The Student Success Officer will provide guidance and support to students with a with a focus on wellbeing and academic success. The role aims to provide direct support to new and continuing students to enhance the student experience and improve retention and success. This is a full time role based in Brisbane CBD.

**Part of your role, you will be required to**:

- Provide well-informed, strengths-based referral services to students to support successful transition into, progression through, and engagement with campus life; including personalised case management and monitoring, where required.
- Contribute to the retention and attainment of current students through evidence-based and proactive collaboration with students and staff to identify individual support needs, monitor student engagement and identify ‘at risk’ students.
- Developing and nurturing strong and working relationships with internal campus service providers (Student Services, Student Association, The Learning Centre, Advocacy, Wellbeing) to ensure the provision of appropriate, timely, and accurate referral information to students.
- Support student engagement, well-being and cultural needs through assisting and contributing to special events and the delivery of educational workshops.
- Contribute to and participate in the student Orientation programs through O’Week until final acceptance.

**To be successful in this role, you will need to demonstrate**:

- Excellent interpersonal and communication skills and the ability to effectively liaise, consult, influence and negotiate with a wide range of people from diverse cultural backgrounds and perspectives.
- Proficiency in English with strong grammar, academic writing, and presentation skills.
- Relevant Tertiary qualification e.g., Learning support, Psychology, Education, or a related discipline (essential).
- Previous experience in a similar role or teaching experience desirable.
- High level of organisational skills with an ability to priorities workload, meet deadlines and demonstrate flexibility in dealing with people who have competing demands.
- Self-motivation and the ability to work as part of a cohesive team.
- Previous experience in a similar role

We embrace the diversity of our people and flexible working arrangements to ensure our workforce is representative of the communities that we serve.

To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.

The Sarina Russo Group is an equal opportunity employer.

  • Student Success Officer

    3 weeks ago

    Brisbane, Australia Sarina Russo Full time

    Russo Higher Education (RHE) Pty Ltd are currently seeking a full time **Student Success Officer **based in Brisbane CBD. This is working within James Cook University Brisbane which is a campus of James Cook University operated in partnership with RHE. The Student Success Officer will provide guidance and support to students with a with a focus on wellbeing...

  • Student Success Officer

    6 days ago

    Brisbane, Queensland, Australia Brisbane Catholic Education Full time

    Job SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Classroom Support Officer. In this role, you will have the opportunity to contribute to the success of our College community and make a real difference in the lives of our students.The successful applicant will be responsible for providing in-class support to students...

  • Student Success Coordinator

    4 weeks ago

    Brisbane, Australia Australian Direct Tutoring Full time

    Australian Direct Tutoring is a medium size tuition company with over 2,600 students. We are looking for an efficient Administrator for the Role as Student Success Coordinator to join our team. Our Admin Team consists of 11 people working across our main Admin office, Curriculum Management and Student Services department. This role involves working in the...

  • Student Success Educator

    3 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $93,106 to $101,847 - Ongoing, full-time - Kelvin Grove (hybrid option available) **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Student Success Educator to join Learning and Teaching Unit, Education Portfolio, Academic Division. The Student Success Educator will partner with key stakeholders in QUT Faculties and...

  • Student Success Coach

    2 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $85,857 to $92,964 - Fixed-term, full-time - Kelvin Grove **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Student Success Coach to join Learning and Teaching Unit, Education Portfolio, Academic Division. The primary purpose of the Student Success Coach is to work collaboratively with students and staff to provide...

  • Student Success Advocate

    3 hours ago

    Brisbane, Queensland, Australia Ymca Full time

    Transforming Lives: A Wellbeing Case Worker PositionAbout the OrganisationThe Y Queensland is a leading not-for-profit organisation dedicated to improving the lives of children, families, and communities. Our vision revolves around empowering individuals to thrive in a healthy, happy, and connected environment.Job DescriptionWe are seeking a Wellbeing Case...

  • Learning Success Officer

    4 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $81,928 to $88,710 - Ongoing, full-time - Kelvin Grove **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Learning Success Officer to join Oodgeroo Unit, Administrative Division. The Learning Success Officer implements strategies to advance the participation and success of Aboriginal and Torres Strait Islander students. The...

  • Medview Student Success Manager

    4 weeks ago

    Brisbane, Australia Crimson Education Full time

    Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an...

  • Student Success Advisor

    6 days ago

    Brisbane, Queensland, Australia USC's Thompson Institute Full time

    About the OpportunityJoin UniSC's Thompson Institute as an Academic Support Specialist and contribute to a vibrant community of educators dedicated to fostering student success.">Develop and implement tailored support programs to enhance academic and digital literacy, English language, and numeracy skills among UniSC students.Engage in collaborative efforts...

  • Student Success Advisor

    6 days ago

    Brisbane, Queensland, Australia USC's Thompson Institute Full time

    The OpportunityWe are looking for a highly motivated and experienced Learning Adviser to join our team at the Thompson Institute. As a key member of our Student Services team, you will play a critical role in shaping student success and contributing to the delivery of high-quality learning experiences.About the PositionThis is a fixed-term appointment until...

  • Director of Student Success

    7 days ago

    Brisbane, Queensland, Australia Queensland Government Full time

    About the Team:The Engagement team within the Department of Education is responsible for leading the statewide implementation of various engagement initiatives and programs.The team's goal is to design, lead, oversee, and influence the implementation of these initiatives to support all learners in achieving and remaining engaged in learning.The team will...

  • Student Success Associate

    2 days ago

    Brisbane, Australia Crimson Education Full time

    Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an...

  • Student Success Manager

    6 days ago

    Brisbane, Queensland, Australia The French Beauty Academy Full time

    Key ResponsibilitiesProvide exceptional customer service to students, responding to their inquiries and concerns in a timely and professional manner.Work closely with the Student Recruitment and Admissions team to ensure a smooth student experience from initial inquiry to program completion.Develop and implement strategies to promote our programs and...

  • Student Enrolment Officer

    3 weeks ago

    Brisbane, Australia S & F Enterprises Full time

    S&F Enterprise is a well-known student recruitment provider in Aged Care, Hospitality, Childcare and Education Support. Our success and high-quality service has led our business to grow and become one of the leading student recruitment providers and training companies in Brisbane. We are now seeking Enrolment Officers to join our team in our growing...

  • Student Resolutions Officer

    3 weeks ago

    Brisbane, Australia Kaplan Australia Full time

    **26 days' annual leave, including 1 for your birthday, plus other great benefits**: - **Work flexibility - work from home and office each week**: - **Be part of industry leading supportive and positive work culture**: - **Permanent Full-time position based in Brisbane** **Role** The Student Resolutions Officer is responsible for supporting the...

  • Student Resolutions Officer

    3 weeks ago

    Brisbane, Australia Kaplan Full time

    **26 days' annual leave, including 1 for your birthday, plus other great benefits**: - **Work flexibility - work from home and office each week**: - **Be part of industry leading supportive and positive work culture**: - **Permanent Full-time position based in Brisbane** **Role** The Student Resolutions Officer is responsible for supporting the...

  • Student Engagement Officer

    6 days ago

    Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Fixed-term, full-time **Who are we looking for?** We are seeking a Student Engagement Officer to join Student Engagement and Sport, Administrative Division. The Student Engagement Officer will provide assistance across student engagement programs including financial, and operational management of the Student Clubs and Projects (SCAP)...

  • Student Resolutions Officer

    2 weeks ago

    Brisbane, Australia Kaplan Full time

    **26 days' annual leave, including 1 for your birthday, plus other great benefits**: - **Be part of an industry leading supportive and positive work culture**: - **Permanent Full-time position based in Brisbane** **Role** The Student Resolutions Officer is responsible for supporting the resolution of complex student enquiries and complaints. The Student...

  • Student Support Officer

    3 days ago

    Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Fixed-term, full-time - Gardens Point (hybrid option available) **Who are we looking for?** We are seeking a Student Support Officer to join ,. The Student Support Officer is a front-line position and includes high level consultation with prospective students, current students, academic staff and other key stakeholders across the...

  • Student Resolutions Officer

    2 weeks ago

    Brisbane, Australia Kaplan Australia Full time

    **26 days' annual leave, including 1 for your birthday, plus other great benefits**: - **Be part of an industry leading supportive and positive work culture**: - **Permanent Full-time position based in Brisbane** **Role** The Student Resolutions Officer is responsible for supporting the resolution of complex student enquiries and complaints. The Student...