Student Support Officer

2 months ago

Brisbane, Australia TAFE Queensland Full time

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
In TAFE Queensland, Brisbane region, we have a strong focus on workplace culture and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in “making great happen” through the embodiment of the following core values and behaviours in all that we do:

- Safety First
- Focusing on our customer
- Taking responsibility
- Showing initiative
- Working together

The Role
We have an exciting permanent full-time Student Support Officer position available to join our Student Support team at TAFE Queensland's Loganlea Campus.
As a Student Support Officer, you will provide general information, advice and assistance to clients regarding study options, TAFE Queensland processes, student rules, support services, employment, advocacy and other referral support options, as well as managing small projects which enhance student engagement and promote a supportive campus culture.
This position reports to the Student Support Manager.
Salary
The salary range for a Student Support Officer is $75,885.91 - $85,200.56 (gross) per annum, depending on qualifications held and experience.

**Benefits**:

- Four (4) weeks recreation leave (accrued annually)
- 12.75% Superannuation and Salary packaging options available
- Access to Employee Assistance Program
- Annual staff recognition awards and years of service recognition
- Free car parking

Mandatory Requirements
- There are no mandatory requirements for this role.

Highly Desirable
- Proficiency in Microsoft Office, Word, Excel and accuracy in data input and processing.

How to apply
If you're interested in this role, please use the 'Apply' button to progress to the TAFE Queensland Recruitment Portal where you can view the full role description.
- a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
- a cover letter which outlines your known skills, abilities, knowledge and experience in vocational education and training, why you are interested in the role and what you will bring to the role within the context of the “How you will be assessed” criteria detailed in the role description (a maximum of 2 pages).

**Closing date**: 4:00pm, Friday 8 November 2024
**Job Reference Number**: TQ2024-1198
**For further information, please contact**:
Michelle Keel, Student Support Manager

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