Sales Operations Manager

2 days ago

Sydney, Australia Darktrace Full time

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit .


Job Summary

The Sales Operations Manager is a critical role within the sales department, responsible for driving operational excellence and efficiency to support the sales team's success. Reporting into the Global Director of Sales Operations and Analytics, the successful candidate will lead a team of regional analysts to streamline sales processes, manage sales data and analytics and enable overall sales performance.

Location: Sydney

Key Duties & Responsibilities 

Develop, document, and standardize sales operations & processes, ensuring they are efficient and effective; identify areas of improvement in sales processes and implement necessary changes to enhance productivity.Assist in orchestrating the design and implementation of all aspects of the Go-To-Market plan under the annual planning cycle. This includes account segmentation, resource allocation, territory assignment, compensation, quota setting, etc.Define key performance metrics and targets, build reports and dashboards to drive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership.Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include sales performance, customer segmentation, sales participation, propensity to buy, white space, product-specific analysis, etc.).Drive forecast management excellence to ensure sustained & predictable growth across all business units & coordinate weekly forecast cadences with sales leadership.Evaluate and implement sales automation tools, customer relationship management (CRM) systems, and other relevant technologies to optimize sales processes.Participate in key strategic projects and long-term transformational initiatives across the region and global orgs.Collaborate with sales training team to develop and deliver sales training programs, ensuring sales representatives are equipped with the necessary skills and knowledge & assisting/overseeing their onboarding process.Collaborate cross-functionally with other departments such as marketing, finance, and operations to ensure alignment and synergy in overall business strategies.Provide data-driven insights and recommendations to support strategic decision-making.Conduct regular performance reviews and provide feedback to sales leadership to drive continuous improvement.

Qualifications & Experience

5+ years of professional experience in Sales Operations/Strategy, Analytics, Business Operations, or other related fields1+ years of experience managing and leading a team.Strong analytical skills and ability to interpret sales data and metrics effectively.Expert in excel and previous experience working with Salesforce.Experience with R, Python, SQL, & PowerBI (or similar analytical packages) a plus.Proficiency in CRM software and sales automation tools; experience supporting the implementation of a CRM or other sales tools is a plus.Excellent organizational and project management skills.Strong communication and interpersonal abilities; effective storyteller who can engage an audience.Experience in developing and implementing sales processes and strategies.Knowledge of sales forecasting and planning methodologies.Ability to thrive in an urgent, and evolving environment.

  • Senior Sales Engineer

    1 week ago

    Sydney, New South Wales, Australia Sales Friends Full time

    In this role, you will get hands-on experience applying the latest big data technologies to business uses cases with companies whose names you hear and products you use everyday. Our ideal candidate is comfortable learning new technologies while being able to explain their work to both technical and non-technical stakeholders.You will be operating as a...

  • National Sales Manager

    1 week ago

    Sydney, New South Wales, Australia bta sales recruitment Full time

    National Sales Manager: Sydney NSW Full time $180,000 Annually Work for a supportive, respectful organisation that will support your goals Represent a longstanding, stable business with consistent growth Enjoy a healthy culture with flexibility, fun, and passion across the businessWhat's in it for you?Work for a growing business that leads their field in...

  • Sales Consultant

    1 week ago

    Sydney, New South Wales, Australia Sales HQ Full time

    Top performers are earning $110K+ Progression opportunities into a senior role within 12 months NO cold calls | Inbound leads directly from NRL site & MarketingIf you're a Footy fan and have some sales experience, this without a doubt has to be one of the exciting opportunities you'll see this yearThe CompanyWork alongside one of the most highly reputable...

  • Regional Sales Manager

    2 months ago

    Sydney, Australia Sales Recruit Partners Pty Ltd Full time

    **Regional Sales Manager** We are recruiting for a Regional Sales Manager for our Direct Sales team covering Australia. The main goal of this role is to Identify and develop New Business Opportunities and grow the sales in conjunction with our specification and distribution sales teams. This is a home-based role. **About our Client**: Creating solutions...

  • Regional Sales Manager

    1 week ago

    Sydney, New South Wales, Australia Sales Recruit Partners Pty Ltd Full time

    Regional Sales ManagerWe are recruiting for a Regional Sales Manager for our Direct Sales team covering Australia. The main goal of this role is to Identify and develop New Business Opportunities and grow the sales in conjunction with our specification and distribution sales teams. This is a home-based role.About our Client:Creating solutions for people and...

  • Sales Consultant

    3 weeks ago

    Sydney, Australia Sales HQ Full time

    Top performers are earning $110K+ - Progression opportunities into a senior role within 12 months - NO cold calls | Inbound leads directly from NRL site & Marketing **If you're a Footy fan and have some sales experience, this without a doubt has to be one of the exciting opportunities you'll see this year!** **The Company** Work alongside one of the most...

  • Internal Sales Representative

    7 days ago

    Sydney Western Suburbs, Australia bta Sales Full time

    **What's in it for you?** Join a fast-growing national company with a laid-back atmosphere and a commitment to developing its people. Enjoy consistent working hours (with flexibility of either 8 am to 4 pm or 7.30 am to 3.30 pm) in a booming industry. You'll join a company that designs, manufactures, and distributes its high-quality technical building...

  • Sales Operations Manager

    2 months ago

    Sydney, Australia Known Full time

    **Known is seeking a results focused Sales Operations Manager to enhance our commercial performance across Sales and Customer Success.** - Shape sales success in a dynamic technology environment - Newly created position, Permanent opportunity - Attractive remuneration package including ESOP Through our portfolio of products, including Burst SMS and...

  • Sales and Operations Manager

    3 weeks ago

    Sydney, Australia HAYS Full time

    Sales and Operations Manager, Sydney, Luxury Retail **Your new company** I am currently partnered with IWC, part of the Richemont Group, who are looking to recruit an experienced Sales and Operations Manager, based in Sydney. **Your new role** Reporting to the IWC AU/NZ Brand Manager, the Sales and Operations Manager is responsible for developing and...

  • Sales Operations Manager

    2 weeks ago

    Sydney, Australia Thales Group Full time

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and...

  • Account Manager

    4 weeks ago

    Sydney, Australia BI Sales Full time

    GlobalData is a leading market research and analysis firm serving an extensive list of blue chip clients on a global basis. We provide comprehensive, timely and accurate research reports and datasets to support cutting edge industry analysis and strategic planning. With over 1,000 directly employed staff, spread over 13 offices including major centres in the...

  • Sales Operations Manager

    2 weeks ago

    Sydney, Australia Alinta Energy Full time

    **Optimise channel partner performance through thorough trend analysis.**: - **Support and drive our team and channel partners to achieve exceptional efficiencies through operational improvements.**: - **Hybrid working combining office-based and work from home.** **Want a **_better_** job?** You’ll find it at Alinta Energy. We’re making_ energy...

  • Sales Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Darktrace Ltd Full time

    Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks.Our roots lie deep in...

  • Account Manager

    3 weeks ago

    Sydney, Australia BI Sales Full time

    **Account Manager** GlobalData is the leading Data & Analytics company, helping thousands of companies, government organisations and industry professionals profit from faster, more informed decisions. Our mission is to help our clients decode the future to become more successful and innovative. We have decades of experience in being the trusted, gold...

  • Sales Operations Manager

    3 weeks ago

    Sydney, Australia Brown-Forman Full time

    CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: For best results, use Google Chrome to view this page. Quote from Hiring Manager This is an influential senior operations role supporting and optimising our operating rhythm to deliver on our 10 year strategy, to market to Make it a Double! Working cross functionally with key internal and external...

  • Sales Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Known Full time

    Known is seeking a results focused Sales Operations Manager to enhance our commercial performance across Sales and Customer Success. Shape sales success in a dynamic technology environment Newly created position, Permanent opportunity Attractive remuneration package including ESOPThrough our portfolio of products, including Burst SMS and Conversr, we see a...

  • Account Manager

    3 weeks ago

    Sydney, Australia BI Sales Full time

    **Title**: Account Manager, GlobalData **Location**: Sydney **About Company**: GlobalData is the leading Data & Analytics company, helping thousands of companies, government organisations and industry professionals profit from faster, more informed decisions. Our mission is to help our clients decode the future to become more successful and innovative. We...

  • Sales Operations Manager

    3 weeks ago

    Sydney, Australia Darktrace Full time

    Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...

  • Internal Sales Representative

    1 week ago

    Sydney Western Suburbs, Australia bta Sales Full time

    What's in it for you?Join a fast-growing national company with a laid-back atmosphere and a commitment to developing its people. Enjoy consistent working hours (with flexibility of either 8 am to 4 pm or 7.30 am to 3.30 pm) in a booming industry. You'll join a company that designs, manufactures, and distributes its high-quality technical building solutions....

  • Account Manager

    1 week ago

    Sydney, New South Wales, Australia BI Sales Full time

    GlobalData is a leading market research and analysis firm serving an extensive list of blue chip clients on a global basis. We provide comprehensive, timely and accurate research reports and datasets to support cutting edge industry analysis and strategic planning. With over 1,000 directly employed staff, spread over 13 offices including major centres in the...