Customer Service Administrator

2 weeks ago

Sydney, Australia Curtis Partnership Full time
  • Great working culture & training provided
  • Head Office based in Rosebery
  • Excellent remuneration + free car parking on site

About the company 

Our client, a specialist distributor supplying a full suite of products to the print and finishing industry, rigid and flexible packaging industry, and the industrial manufacturing industry, is working with Curtis Partnership to find an Customer Service Administrator to join their team on a full-time permanent basis.

This is an exciting opportunity to develop your skills further while working in a dynamic and diverse industry.

Duties & Responsibilities 

The duties will include:
  

  • Process purchase orders and consignment stock transfers for ANZ using SAP and the in-house IT system.
  • Address client enquiries via phone and email, including courier tracking and follow-up.
  • Manage production orders and related processes.
  • Support daily operations of the Aluminium team, including order processing, supplier communication, and tracking of stock and backorders.
  • Support the logistics team, as required, with importation, customs clearance, and export documentation for shipments from Australia.
  • Collaborate with Customer Service, Logistics, Sales, and Finance to identify and implement system improvements in SAP and in-house IT systems.
  • Maintain accurate SAP records, providing customers with proof of delivery, packing lists, and test reports as needed.
  • Assist with office management tasks, such as ordering supplies and maintaining shared spaces.  

Skills & Experience 
 

  • At least 2 years of experience in a similar role (preferable), ideally in FMCG/Consumer Goods (preferable).
  • Strong customer service and account management skills.
  • Skilled at multitasking, prioritising, and effective time management.
  • Positive and proactive problem-solver.
  • Proficient in Excel for data analysis and management.
  • Excellent communication skills with a high attention to detail.
  • ERP software experience (e.g., SAP) is an advantage.

 
Benefits 

  • Friendly working environment.
  • Detailed training and onboarding provided.
  • Free car parking provided.  

Curtis Partnership specialises in Property, Sales, Marketing & Operations, Information Technology, Finance and Accounting recruitment.

Curtis Partnership is committed to supporting inclusive and diverse recruitment. We welcome applicants from all ages and genders, First Nations Australians, culturally and linguistically diverse groups, the LGBTQIA+ community and people with a disability. If provisions or adjustments in our recruitment process could better enable your application to shine please indicate this at the top of your resume.

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