Administration Assistant

3 months ago

Sydney, Australia NSW Department of Customer Service Full time

**Administration Assistant**

**Clerk Grade: 1/2, Ongoing and talent pool to be created for future roles**
**Full-time 35 hours per week**
**4PSQ Parramatta or Gosford or Sydney Mckell location (travel required between these locations)**
**People Services, People & Culture, Department of Customer Service**
**Salary Range: $70,694 - $76,857 + super**

***About the Opportunity**:
***Due to innovation and growth in the People & Culture Division at the Department of Customer Service, we have an exciting opportunity for an Administration Assistant to join our high-performing and progressive Occupational Health and Recovery Team.

This is a great opportunity to work collaboratively within a centralised Centre of Expertise function, in which you will conduct a range of activities including:

- Manage and maintain accurate records and documentation related to employee recovery cases
- Assist with the preparation and distribution of reports, presentations, and other materials
- Respond to inquiries and provide information to employees and other stakeholders as needed.
- Collaborate with team members to ensure timely and effective resolution of recovery at work related issues

**Your day-to-day**:
***About You**:
To be successful in this role you will possess a great blend of skills, including:

- Previous experience in an administrative support role, ideally within a government or large organisation.
- Ability to handle sensitive information with confidentiality and professionalism.
- Strong organisational skills and time-management skills with the ability to manage multiple tasks and priorities effectively.
- Excellent verbal and written communication skills with the ability to interact professional with internal and external stakeholders.
- Experience with case management systems and recovery at work processes.
- Knowledge of relevant policies and procedures in employee recovery or workplace health[MN1][MT2]
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), MS Teams and experience in case management systems is advantageous.

We support and promote flexible working options and encourage applicants from diverse backgrounds and regional NSW locations to apply.

**Looking for more information?**

***Targeted Question**:

- _Please provide an example of a time when you successfully managed multiple administrative tasks which involved legislative requirements and/or organisational policies in a fast-paced environment? What strategies do you use to prioritise your workload when managing competing priorities_

Salary Grade 1/2, with the base salary for this role starting at $70694 base plus superannuation

**Closing Date**:Wednesday, October 23rd, 2024 at 10:00 am

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

***The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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