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Administration Assistants

4 months ago

Newcastle, Australia Healthscope Full time

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Administration Team have several vacancies for enthusiastic and motivated individuals to work alongside our team in supporting the hospital's Admissions and Reception functions.

About us

Come and join our expert team of surgeons, specialist doctors, dedicated nurses and allied health professionals at Newcastle Private Hospital. We are a 189 bed, acute, private hospital facility co-located on the John Hunter Campus at Rankin Park. The hospital has 11 theatres including a hybrid theatre and a 15 bed Intensive Care Unit.

We also have a cardiac suite including a cardiac catheter laboratory and a 16 bed Coronary Care Unit. A private maternity suite including 6 birthing suites and a special care baby nursery is available for families in the Newcastle region. Newcastle Private Oncology Centre provides specialty care for individuals and their families/carers undergoing all aspects of cancer treatment and care with both an inpatient unit and day infusion lounge.

Our Administration team are the face of our hospital - managing all incoming patients and visitors to the hospital; assisting them with bookings, health fund estimations, admissions & enquiries.

This role will work across a variety of both front and back of house administration tasks on a Monday to Sunday roster across a variety of shifts.

You will work collaboratively with the rest of the team, and our ward areas to ensure we are providing the best possible experience to our patients and visitors.

As an Administration Officer your responsibilities will include:

· Manage a busy reception desk

· Answer and redirect calls

· Prepare admission paperwork

· Perform Health Fund Checks as required

· Manage the collection of excesses/co payments

· Coordinate with staff from other departments

· Complete other clerical tasks such as data entry

Essential Criteria:

· Authority to Work in Australia

· Working with Children check

· Excellent interpersonal and communication skills

· Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment

· Strong attention to detail

· Experience in MS Office (Outlook, Word, and Excel)

· Works well independently and within a team

· Flexible to work a variety of shifts - early/late shifts & weekend work

· Prior hospital administration system experience is highly desirable

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

· Flexibility to work across one or multiple hospitals across our network.

· Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Come and be the difference in our patient's lives.

Applications close: 2nd July 2024

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthsocpe.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.