Capability Manager

4 weeks ago

Sydney, Australia Westpac Group Full time

How will I help? 

As a Capability Manager, you will drive capability development and maximize workforce performance by acting as the product owner for capability initiatives.

Focusing on leadership and professional development initiatives, you will work closely with business leaders, functional teams, and employees to identify capability gaps, design customized solutions, and implement strategies to enhance individual and team capabilities. 

You will lead capability development initiatives, collaborate with design partners to deliver effective outcomes, define key learning objectives for all programs, and work with stakeholders across the Consumer Division and the wider bank.  

Additionally, you will drive innovative and continuous improvement opportunities across learning solutions to ultimately improve employee effectiveness. 

Key responsibilities 

  • Collaborate with cross-functional teams to drive capability development and performance optimization.
  • Build strong partnerships with business leaders, functional teams, and employees to understand capability and performance needs.
  • Lead the design and development of innovative learning solutions to address capability and performance gaps.
  • Partner with stakeholders to confirm success measures and deliver design solutions within agreed timeframes.
  • Manage relationships with internal designers and external partners to develop and source best-in-class learning.
  • Facilitate cross-functional collaboration and knowledge-sharing to foster continuous learning and improvement.

What’s in it for me?

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. 

What do I need? 

  • Build and maintain effective relationships with business leaders, teams, and employees.
  • Provide strategic advice to enhance capability development and performance.
  • Strong verbal and written communication to facilitate collaboration and engagement.
  • Design and develop innovative learning solutions to address performance gaps.
  • Make informed decisions to drive successful outcomes. 
  • Learning or Education qualifications are desirable but not essential. 

What’s it like to work there?   

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.    

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.  

We’ll empower you to shape your career path.  Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.   

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. 

Hear from some of our people and their experiences working with us. 

How do I apply? 

Start here. Just click on the APPLY or APPLY NOW button. 

At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application. 

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au. 

Do you need reasonable adjustments during the recruitment process? 

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au 

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