Change & Capability Manager
6 days ago
About Avant
Avant is a leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.
We represent 85,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs.
Our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.
About the Role
We have an exciting opportunity for an experienced Change and Capability Manager to lead change on a range of critical programs of work that will deliver significant value for our Avant business and our members.
This role will see you operate as a member of Avant's Change and Capability team supporting the successful delivery of Avant's change portfolio.
You will apply your deep knowledge and experience in people, technology and business improvement projects to manage the impact of change across our business.
Key Responsibilities
- Lead the management of change on Avant's prioritised programs of work by working collaboratively with Avant's project teams to identify key changes and new ways of working for all Business Units and functions.
- Partner with Sponsors and Business Leaders to assess impacts and develop fit for purpose plans to manage those impacts.
- Partner with internal communications to coach and support leaders to communicate a compelling case for change and build awareness of changes that are coming.
- Partner with internal resources and vendors to plan knowledge and training interventions that ensure sufficient knowledge and skills uplift occurs for all impacted audiences.
- Assess and report readiness in a structured, consistent and transparent way, enabling leaders to take ownership of the readiness of their teams to adopt new ways of operating.
- Identify, escalate and mitigate change risks and issues.
- Define and establish appropriate support mechanisms for all impacted teams and monitor embedding and adoption of new ways of working.
Enhance Change Capability Across Avant
- Contribute to the development, application and sharing of change management knowledge, frameworks and tools.
- Participate in and contribute to the change management community.
- Be an advocate and champion for the effective management of change.
Requirements
- Relevant tertiary qualifications in change management or organisational change.
- Demonstrated ability to operate independently in a change lead role while partnering with project delivery teams to achieve outcomes.
- Ability to work collaboratively with and influence a range of stakeholders including C-suite executives, General Managers and Heads of.
- Previous experience working on technology and business projects with multiple releases and impacting multiple teams.
- Previous experience engaging with operational teams such as Claims, Member Services and Sales as well as shared service functions such as Finance, Marketing, People and Culture and Risk.
- Strong analytical and problem-solving skills, combined with persistence and resilience in the face of challenges.
- A structured approach to the management of change with a clear focus on the delivery of business benefits and uplifting change capability.
Why Work at Avant?
We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities.
We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.
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