Concierge - Dorsett Hotel in Gold Coast

4 weeks ago

Gold Coast, Australia Echo Entertainment Group Full time

There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett Hotel

The Star Gold Coast have a unique opportunity to join our team as a Concierge in a supervisory role at the Dorsett Hotel Reporting to the Dorsett Front Office Manager, you will assist with managing the daily operations of the Concierge/Porter team to ensure a positive guest experience as well as playing a key role in promoting The Star Gold Coast & Dorsett Hotel as a leading entertainment destination.

What will my day look like?

Assisting the Dorsett Front Office Manager to ensure that the highest standards of service are achieved and maintained Manage and oversee the Concierge desk to ensure the daily operations are efficient and guests are responded to promptly Supervising and adding value to the activities of all team members by providing leadership to ensure maximum productivity and guest satisfaction Ensuring guest concerns are minimised by efficient handling in a timely and professional manner Creating a positive work environment that facilitates team member motivation, builds morale and teamwork

What are we looking for?

Demonstrated 5 star hotel experience Experience in a leadership position with the ability to motivate and engage the team Excellent verbal and written communication skills Flexible availability to work across a 7 day roster A current Australian open drivers' licence 

What can we offer you?

FREE buffet meal with a new menu every day at our Employee Dining Room Uniform laundered and ready for you daily on property 30% staff discounts across our award-winning venues on all 3 of our properties Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships The Star is an Employer of Choice for Gender Diversity awarded by WGEA Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous Career development, training, and courses via The Star Academy – limitless career opportunities An organisation that values diversity, teamwork and being your best self

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us

The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

Our Culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

  • Concierge - Dorsett Hotel

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett Hotel! The Star Gold Coast have a unique opportunity to join our team as a **Concierge** in a supervisory role at the Dorsett Hotel! Reporting to the Dorsett Front Office Manager, you will assist with managing the daily operations of the...

  • Concierge - Dorsett Hotel

    2 weeks ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett HotelThe Star Gold Coast have a unique opportunity to join our team as a Concierge in a supervisory role at the Dorsett Hotel Reporting to the Dorsett Front Office Manager, you will assist with managing the daily operations of the Concierge/Porter...

  • Concierge Supervisor

    1 month ago

    Gold Coast, Australia The Star Gold Coast Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Concierge Supervisor

    4 weeks ago

    Gold Coast, Australia The Star Gold Coast Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Demi Chef | Dorsett

    1 month ago

    Gold Coast, Australia Dorsett Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Demi Chef | Dorsett

    4 weeks ago

    Gold Coast, Australia Dorsett Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Demi Chef

    2 weeks ago

    Gold Coast, Australia Dorsett Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Hotel Assistant Manager

    1 month ago

    Gold Coast, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett Hotel! As a Hotel Assistant Manager based in our Dorsett Hotel, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass experience for our guests. With excellent communication skills and...

  • Hotel Assistant Manager

    4 weeks ago

    Gold Coast, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett Hotel! As a Hotel Assistant Manager based in our Dorsett Hotel, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass experience for our guests. With excellent communication skills and...

  • Concierge Supervisor

    2 weeks ago

    Gold Coast, Queensland, Australia The Star Gold Coast Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Concierge Supervisor

    4 days ago

    Gold Coast, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Night Auditor

    3 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Hotel Assistant Manager

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett Hotel! As a **Hotel Assistant Manager** based in our Dorsett Hotel, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass experience for our guests. With excellent communication skills and...

  • Guest Room Attendants

    1 month ago

    Gold Coast, Australia The Star Gold Coast Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department! The Star Grand Hotel and The Dorsett Hotel are currently accepting applications for Guest Room Attendants. Our Guest Room Attendants maintain the entire hotel space including the corridors, elevators and of course the guests' room. This position is a physically...

  • Guest Room Attendants

    4 weeks ago

    Gold Coast, Australia The Star Gold Coast Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department! The Star Grand Hotel and The Dorsett Hotel are currently accepting applications for Guest Room Attendants. Our Guest Room Attendants maintain the entire hotel space including the corridors, elevators and of course the guests' room. This position is a physically...

  • Hotel Guest Service Agent

    3 weeks ago

    Gold Coast, Australia The Star Gold Coast Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Porter Valet

    5 days ago

    Gold Coast, Australia The Star Gold Coast Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Hotel Guest Service Agent

    1 month ago

    Gold Coast, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department! A great opportunity has arisen to join the Hotel team at the Dorsett Hotel as a Hotel Guest Service Agent . In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. What are we...

  • Hotel Guest Service Agent

    4 weeks ago

    Gold Coast, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department! A great opportunity has arisen to join the Hotel team at the Dorsett Hotel as a Hotel Guest Service Agent . In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. What are we...

  • Storeperson - The Star Gold Coast

    2 weeks ago

    Gold Coast, Australia The Star Gold Coast Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...