Senior Safety and Security Specialist

14 hours ago


Gold Coast, Queensland, Australia The Star Gold Coast Full time
About The Star Gold Coast

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission to create unforgettable experiences at trusted destinations has resulted in an unparalleled experience. Guests indulge in lavish stays at our revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options abound with live concerts, theatre performances, Events Centre gatherings, outdoor 'Live on the Lawn' events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

Role Overview

We are seeking a dedicated Safety and Security Officer to join our large high-performing team that values safety and takes pride in their work. As a key member of our team, you will be responsible for ensuring a welcoming, friendly, and safe environment for all employees, visitors, and patrons of The Star Gold Coast. Your role will involve conducting patrols of the property, reporting security-related incidents, hazards, or unusual occurrences, monitoring access into restricted areas, and providing information and assistance to patrons as required.

Responsibilities
  • Patrol assigned areas to ensure the safety and security of guests, employees, and property
  • Respond promptly to incidents, emergencies, and disturbances when required
  • Document and report security-related incidents, accidents, and violations in accordance with internal protocols
  • Monitor access into restricted areas at The Star Gold Coast
Requirements
  • Current RSA, QLD Certificate 2 or 3 in Security Operations, including a Crowd Control module & Current Senior First Aid Certificate, including CPR module - essential
  • Previous experience in high-volume crowd control - highly regarded
  • A high standard of grooming with a professional appearance
  • Physically capable and have the ability to stand for extended periods of time
  • Flexibility to work a 24/7 rotating roster
About You

We are looking for someone with exceptional attention to detail and a security background who can take pride in ensuring a safe and unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Security Team up for success. With your dedication and commitment, you will play a pivotal role in shaping the success of our Security Team at The Star.

What We Offer
  • Complimentary meal on site every day, including hot meals, sandwich bar, and more
  • Uniform laundered and ready for you daily on property
  • Estimated hourly rate of $30-$40 AUD, plus penalty rates for weekends and public holidays
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Discounted parking available
  • An organisation that values diversity, teamwork, and being your best self
  • Lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services
  • Diversity & Inclusion areas of focus, including Multicultural, Gender, Aboriginal & Torres Strait Islander, and LGBTQI+
  • Endless career growth and opportunities to learn and develop your career


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