Account Coordinator

1 week ago

Brisbane, Australia Commercial-Resi Field-QLD Full time

This role is an excellent opportunity for an experienced and driven Account Coordinator/Office Manager to take ownership and run the day to day operations of the Domain Group Brisbane office plus assist our Queensland Sales & Agent Partnerships team in maximising support to our Queensland’s customers. Based in our Fortitude Valley office, you will operationally assist with sales initiatives and enable more direct client engagement for the team. You will facilitate and proactively address administrative and office management tasks to ensure client requests are quickly and effectively completed.

Who are you?

The ideal candidate will…

  • Have a high attention to detail and handle the day to day running of the Brisbane office inclusive of liaising with couriers, catering, travel requests, building management, internal and external IT support, facilitating customer & business in office events and managing training boardroom bookings.

  • Continue building Domain’s presence with our Queensland clients through supporting and facilitating the resolution of customer needs, whilst driving product usage by demonstrating value.

  • Live and breathe the Domain Group values and exemplify what excellent office culture looks like

  • Problem-solving customer needs, assisting and supporting Queensland sales initiatives, inclusive of  administrative tasks, campaign and insight reporting, product bookings, customer event organisation where required, highlighting any key insights to sales leaders, and being client facing if required. Support the QLD sales team in a dynamic environment.

  • Work cross-functionally with other departments to troubleshoot invoice and support related issues and be the bridge between the client and internal stakeholders such as Account Partners, Customer Experience, and Credit Services teams.

  • Provide feedback, escalate issues, and shape processes to help drive improvements and efficiencies.

Why join us? 

We’re the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

  • First-rate parental leave and wellbeing policies;

  • Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities and more

  • Continuous opportunities to leap, learn and grow.

We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities. That’s why we want you.

Who are we?

We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data.

Changing the way people engage with property requires a team of diverse thinkers. 

What’s next?

One of our talent partners will give your application a good look and give you a call if it’s a good match, so apply now

Don’t meet every single requirement? We’re committed to building an inclusive, diverse and supportive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within the Domain Group.

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