Administrative Officer

1 month ago

Heidelberg, Australia Austin Health Full time

Are you a current Austin Health employee?

If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available.

Austin Health is the major provider of tertiary health services, health professional education and  research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the role

We have an exciting opportunity for an experienced Administration Officer to join our dynamic Admin team.

A Part-Time 24-hour-a-week permanent position is available.  Working hours are between 0630am-8.00 pm, Monday to Friday and occasional Saturdays working within a rotating roster. You will play a crucial role in supporting the administrative delivery of our patient journey and ensuring the smooth operation of our services.

A regular day will see you:

  • Be the first point of contact for our patients on their admission arrival
  • Delivering excellent customer service to all patients and stakeholders, ensuring a positive experience.
  • Managing administrative tasks, including accurate data entry and record-keeping.
  • Applying a flexible and innovative approach to work processes.
  • Supporting our Clinical staff with patient journey
  • Smooth discharge of patient going home

About you

You will have excellent communication skills and a strong commitment to providing outstanding patient care. You’ll bring energy, drive, and a proactive attitude to your work, with a keen interest in developing your skillset.

To be successful in this role, you’ll bring with you:

  • A demonstrated commitment to Austin Health’s values: Our Actions Show We Care, We Bring Our Best, Together We Achieve, We Shape the Future.
  • Proven excellence in customer service and communication, both verbal and written.
  • Strong time management and prioritization skills.
  • The ability to work autonomously and as part of a dynamic team.
  • Developed computer and administrative skills, with a focus on accurate data management

Our Benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including:

  • Greater take-home pay through generous salary packaging
  • A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
  • Mentoring and career development opportunities
  • Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. 

We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Rina Clemow, rina.clemow@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 13 December 2024

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