Administration Officer

3 days ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:2127

**Category**:Administration and support

**Department**:Cardiac, Vascular, Neurosurgery, Orthopaedics & Sp

**_Are you a current Austin Health employee? _**
- We are seeking an enthusiastic and experienced administrative officer to join our Cardiac Diagnostics Department on a casual basis.
- Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses for the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

**About the department**
- The department provides 24-hour echocardiography and cardiac catheterisation laboratory services for acute myocardial infarction. In-patients are managed predominantly in the 30-bed Cardiac and Thoracic Unit on Ward 5 East. The department has links to the University of Melbourne and a major involvement in teaching, training and research at under-graduate and post-graduate levels for both nursing and medical staff.

**About the role**
- This position plays and important role in creating a positive image for the Cardiology Department, being the first point of contact for patients, either in person or by telephone.
- Administrative Clerks also provide secretarial, reception and administrative support to facilitate the management of patients, their appointments and records within the department.
- Where required, the position will also be responsible for the identification of billable patients, provision of the correct billing codes to the Finance Department, reconciliation between systems and follow-up of billing.
- To be successful in this role you must demonstrate:

- A commitment to the Austin Health values
- Demonstrated commitment to excellence in customer service.
- Proven effective communication skills both verbal and written
- Ability to problem solve in a variety of situations.
- Ability to work both autonomously and as a member of a dynamic team, which works effectively within a multi-disciplinary environment.
- Demonstrated computer literacy including Microsoft Office Suite including advanced Excel skills.
- Ability to prioritise work to meet deadlines
- Knowledge of medical terminology
- Knowledge of hospital management systems (i.e. TrakCare, Cerner and Cardiobase)

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**

**Interested in finding out more about this opportunity? Read the** position description** for further details.**

**Application closing date: 25 December 2024

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