Client Executive

4 months ago

Melbourne, Australia Marsh Pty Ltd Full time

Join our team at Marsh as a Client Executive – Strata  and contribute to our business growth objectives.

What to Expect:

In this role, you will be responsible for developing new business and retaining existing business within the Strata team. You will manage a portfolio of accounts, provide high-quality customer service, and coordinate and develop a team of Client Executives, Service Executives, and Administrative staff.

Client Executive – Strata

Your Role: As a part of our collaborative team environment, you will take charge of managing and supporting a portfolio of accounts. This pivotal role entails:

  • Manage long-term relationships with key clients, implementing renewal and broking strategies
  • Investigate and pursue new business opportunities in collaboration with account managers
  • Assist in the design, development, and implementation of insurance programs for clients
  • Develop and maintain meaningful working relationships with insurers
  • Ensure timely completion of delegated activities and implement account retention strategies
  • Proactively identify and meet client needs, providing excellent service and portfolio management
  • Stay updated on industry trends, competitors, and relevant legislation

What you need to have:

  • Tier 1 & Tier 2 qualifications (essential)
  • 2+ years of Strata insurance experience
  • Strong knowledge of customer service standards and Marsh Insurance Products and Services
  • Thorough understanding of relevant insurance lines and legislation
  • Intermediate computer literacy skills
  • Excellent organizational and communication skills
  • Ability to identify and develop new business opportunities
  • Strong presentation skills and coaching abilities

Elevate your career with Marsh – where your expertise and dedication shape success. Join us in making an impact within a high-demand, specialized candidate landscape.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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