Service Desk Analyst
2 months ago
The organisation is a respected not-for-profit entity with over 2000 employees, dedicated to providing mental health and wellbeing services. With a strong focus on community, they are committed to creating an environment where technology and digital solutions enhance and support their service delivery.
Job Description- Provide first-level technical support to employees.
- Efficiently troubleshoot and resolve reported issues.
- Document all service desk interactions.
- Assist in the management of end user accounts and access rights.
- Contribute to the development of service desk processes and procedures.
- Escalate unresolved queries to the next level of support.
- A solid understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience.
- Must have prior experience in a service desk/desktop support operations role.
- Good communication skills.
- Strong problem-solving skills.
- Ability to work well in a team and communicate effectively.
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Service Desk Analyst
5 months ago
Sydney, Australia Robert Half Full timeService Desk Analyst providing level 1 -2 IT Support to 400+ users. The Company The Role Due to growth, a Service Desk Analyst role is available. You'll be providing 1st and 2nd line of support for everything IT-related ranging from telecommunications, desktops, networks, software, and internal systems. Responsibilities include: - Assist in maintenance...
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Service Desk Analyst
5 months ago
Sydney, Australia Peoplebank Full timeLocation: - Sydney CBD- Job Type: - Contract- Posted: - about 11 hours ago- Contact: - Aparna Sharma- Discipline: - General IT - Reference: - 261925- Initial 12 months contract - Location: Western Sydney (Richmond) - Hybrid work model ( 3 days / office) Our client is looking for a Service Desk Analyst to join its IT team. In this role you will be...
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Service Desk Analyst
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Sydney Western Suburbs, Australia HAYS Full timeService Desk Analyst - 12-month contract - $45 + super ph - Richmond Your new company This government client is looking for 2 Service Desk Analysts to come and join the team in Richmond Sydney. This will be a 12-month contract with the potential to extend. You will need an Australian driving licence and a commitment to fulfil the 12-month position. There...
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Service Desk Analyst
4 weeks ago
Sydney, New South Wales, Australia Green Light Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Green Light. As a Service Desk Analyst, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and support via phone, email, and...
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Service Desk Analyst
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Service Desk Analyst
4 weeks ago
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Service Desk Analyst
4 weeks ago
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Service Desk Analyst
3 weeks ago
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Service Desk Analyst
2 months ago
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Service Desk Analyst
4 weeks ago
Sydney, New South Wales, Australia Brennan Full timeJob SummaryWe are seeking a skilled Service Desk Analyst to join our team at Brennan. As a Service Desk Analyst, you will be the first point of contact for clients, providing outstanding first-level customer support through phone, email, and live chat.Key ResponsibilitiesDeliver exceptional customer support, resolving issues and requests in a timely and...
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Service Desk Analyst
2 months ago
Sydney, New South Wales, Australia KBR Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at KBR. As a Service Desk Analyst, you will be responsible for providing high-quality support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key ResponsibilitiesDiagnose and resolve printer hardware, software,...
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Service Desk Analyst
5 months ago
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Service Desk Analyst
6 months ago
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Service Desk Analyst
5 months ago
Sydney, Australia Collaborate Recruitment Pty Ltd Full time**Permanent role|On Site parking |Based in North Rock, Sydney**: - **Experience in Active Directory, Windows 10, Office 365 suit, Network devices**: - **Be the face of IT |Great career growth| Excellent company profit sharing** Our client is looking for Service Desk Analyst with 1st and 2nd level support for Active Directory, Windows 10, Office 365 suit,...
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Service Desk Analyst
2 months ago
Sydney, Australia Seven West Media Full time**Categories**: Broadcast Operations, Information Technology, Call Centre & Customer Service - Do you crave a dynamic role where you can solve problems, collaborate with a stellar team, and make a real impact in a leading broadcast media organisation?_ - Are you passionate about delivering exceptional IT support and exceeding customer expectations?_ **Join...
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Service Desk Analyst
4 weeks ago
Sydney, New South Wales, Australia KBR Full timeAbout the Role:KBR is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing high-quality support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key Responsibilities:Diagnose and resolve printer hardware, software, and...
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Service Desk Analyst
3 weeks ago
Sydney, New South Wales, Australia KBR Full timeAbout the Role:We are seeking a highly skilled Service Desk Analyst to join our team at KBR. As a Service Desk Analyst, you will be responsible for providing high-quality support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key Responsibilities:Diagnose and resolve printer hardware,...
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Service Desk Analyst
4 weeks ago
Sydney, New South Wales, Australia Ntt Full timeAbout the RoleThe Service Desk Analyst will be a key member of the managed services help desk team that supports our clients in resolving their desktop technical support requirements.As a Service Desk Analyst, you will be responsible for receiving, validating and logging client requests, tracking requests and determining current activity on it, and ensuring...
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IT Service Desk Analyst
3 weeks ago
Sydney, Australia Barings LLC Full timeIT Service Desk Analyst At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the...
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Service Desk Analyst
5 months ago
Sydney, Australia HAYS Full timeThis role provides support to our internal stakeholders with the computer and telephone systems. **Your new company** At Hays, we believe in being long-term partners with our people as well as our customers. Let’s create tomorrow, together. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment...
