Current jobs related to Service Desk Analyst - Sydney, New South Wales - Green Light
-
Service Desk Analyst
1 month ago
Sydney, New South Wales, Australia Ntt Full timeAbout the RoleThe Service Desk Analyst will be a key member of the managed services help desk team that supports our clients in resolving their desktop technical support requirements.As a Service Desk Analyst, you will be responsible for receiving, validating and logging client requests, tracking requests and determining current activity on it, and ensuring...
-
Operational Desk Analyst Role
1 week ago
Sydney, New South Wales, Australia SIG Full timeAt SIG, we are seeking a highly skilled Operational Desk Analyst to join our team. As an Operational Desk Analyst, you will play a critical role in ensuring the smooth day-to-day operation of our trading desks.
-
IT Service Desk Analyst
1 month ago
Sydney, New South Wales, Australia Barings Full timeJob SummaryBarings is seeking an IT Service Desk Support to provide local support to Australia offices and remote support to other regional locations. This position will be in our Sydney office, reporting to the IT Service Desk Manager.Key ResponsibilitiesProvide a single point of contact Service Desk Service to end users for IT-related incidents and...
-
Service Desk Specialist
3 weeks ago
Sydney, New South Wales, Australia KBR Full timeAbout the Role:KBR is seeking a Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing high-quality, efficient support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key Responsibilities:Diagnose and resolve printer hardware, software, and...
-
Service Desk Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Green Light Full timeAbout the Role:We are seeking a skilled Service Desk Analyst to join our team at Green Light. As a Service Desk Analyst, you will be the first point of contact for our clients, providing technical support and assistance to resolve their IT-related issues.Key Responsibilities:Provide exceptional customer service and support to clients via phone, email, and...
-
Service Desk Support Specialist
1 month ago
Sydney, New South Wales, Australia Michael Page Full timeAbout Our ClientThe organisation is a respected not-for-profit entity with over 2000 employees, dedicated to providing mental health and wellbeing services. With a strong focus on community, they are committed to creating an environment where technology and digital solutions enhance and support their service delivery.Job SummaryWe are seeking a skilled...
-
Service Desk Support Specialist
4 weeks ago
Sydney, New South Wales, Australia KBR Full timeJob Summary:We are seeking a highly skilled and experienced Service Desk Analyst to join our team at KBR. As a Service Desk Analyst, you will be responsible for providing high-quality support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key Responsibilities:Diagnose and resolve printer...
-
Trading Desk IT Analyst
1 month ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeJob SummaryWe are seeking a skilled Trading Desk IT Analyst to join our team at Anton Murray Consulting. As a key member of our Capital Markets team, you will be responsible for providing technical and functional support for our Brokerage Trading Applications.Key ResponsibilitiesProvide 24×7 production support for our Capital Markets applications across...
-
Service Desk Technical Support Specialist
1 week ago
Sydney, New South Wales, Australia KBR Full timeCompany Overview:KBR is a leading company that delivers science, technology, and engineering solutions to governments and companies around the world. With a strong presence in 33 countries and approximately 34,000 employees, KBR is committed to social and environmental sustainability and delivering projects with a digital mindset.About the Role:We are...
-
Trading Desk IT Analyst
2 days ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeSeeking an experienced Trading Desk IT Analyst to join our client's Capital Markets team in Sydney. This is a 9-12 month contract opportunity, offering a competitive daily rate of $80-$95 per day, including super.About the RoleThe ideal candidate will have previous experience in financial markets, with a strong understanding of Order Management Systems (OMS)...
-
Service Desk Support Specialist
1 month ago
Sydney, New South Wales, Australia Brennan Full timeThis is a Service Desk Analyst role with a leading company in Australia, offering a chance to join a rapidly growing team. The role involves performing remote troubleshooting through diagnostic techniques to determine the best solution based on the issue and details provided by customers.**Key Responsibilities:**Deliver outstanding first-level customer...
-
Service Desk Support Specialist
1 month ago
Sydney, New South Wales, Australia Interactive Full timeJob DescriptionAs a Service Desk Analyst at Interactive, you will be responsible for providing Level 1 technical support to our customers across Australia. Your primary goal will be to resolve customer issues efficiently and effectively, ensuring that our service level targets are met.Key Responsibilities:Provide technical support to customers via phone,...
-
Service Desk Support Specialist
4 weeks ago
Sydney, New South Wales, Australia NTT DATA Full timeJob DescriptionMake an impact with NTT DATAJob SummaryAs a Service Desk Analyst, you will be the first point of contact for clients and vendors, providing exceptional customer service and technical support.Key Responsibilities• Receive, validate, and log client requests• Track requests and determine current activity, providing regular updates to...
-
Service Desk IT Support Specialist
3 weeks ago
Sydney, New South Wales, Australia KBR Full timeAbout the Role:As a Level 2 Service Desk Analyst at KBR, you will play a critical role in the support of IT networks owned by the Commonwealth of Australia, under the ITIL Framework.As a member of the Level 2 Support Team, you will provide high-quality, efficient support to our clients and their customers through responding to telephone calls, emails, and...
-
Service Desk Support Specialist
4 weeks ago
Sydney, New South Wales, Australia KBR Full timeJob Summary:KBR is seeking a highly skilled Service Desk Analyst to join our team. As a member of our Level 2 Support Team, you will provide high-quality support to our clients and their customers through responding to telephone calls, emails, and alert monitoring platforms.Key Responsibilities:Diagnose and resolve printer hardware, software, and operating...
-
Service Desk Officer
1 month ago
Sydney, New South Wales, Australia ignite Full timeAbout the RoleIgnite is seeking a skilled Service Desk Officer to join their team. As a Service Desk Officer, you will be the crucial link between end-users and technical support teams, providing expert-level technical support and guidance to level 1 support and end-users for complex issues that require deeper technical knowledge and troubleshooting...
-
Service Desk Specialist
4 weeks ago
Sydney, New South Wales, Australia SafetyCulture Full timeSupport Our CustomersWe are seeking a Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing technical support to our customers.Key Responsibilities:Provide technical support via phone, email, and chat.Resolve customer issues in a timely and efficient manner.Collaborate with internal teams to resolve...
-
Operational Desk Assistant
3 weeks ago
Sydney, New South Wales, Australia SIG Full timeJob DescriptionSIG is a quantitative trading firm that values strategic thinking and optimal problem-solving. As an Operational Desk Analyst, you will play a vital role in the day-to-day operations of the trading desks, ensuring seamless trading experiences for clients.Key ResponsibilitiesReconcile trades, transactions, and positions to ensure accuracy and...
-
Service Desk Operations Manager
4 weeks ago
Sydney, New South Wales, Australia KBR Full timeAbout KBR:We deliver science, technology and engineering solutions to governments and companies around the world.As a Service Desk Team Lead at KBR, you will be responsible for managing the daily operations of our Service Desk team, ensuring that all service requests are handled efficiently, in accordance with agreed timeframes and the ITIL Framework.Key...
-
Sydney, New South Wales, Australia ignite Full timeIgnite is seeking a highly skilled IT Service Desk Specialist to join their team. As a key member of our technical support team, you will provide expert-level technical support and guidance to level 1 support and end-users for complex issues that require deeper technical knowledge and troubleshooting skills.About the RoleA Service Desk Officer/Analyst plays...
Service Desk Analyst
1 month ago
We are seeking a highly skilled Service Desk Analyst to join our team at Green Light. As a Service Desk Analyst, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service and support via phone, email, and chat
- Investigate and resolve technical issues related to hardware, software, and network infrastructure
- Escalate complex issues to senior technicians or third-party vendors as needed
- Document and track customer interactions and issues using our CRM system
- Collaborate with internal teams to resolve issues and improve overall customer experience
- Bachelor's degree in Computer Science, Information Systems, or related field
- At least two years of experience in a technical support role
- Excellent communication and problem-solving skills
- Proficiency in CRM software and technical tools
- Ability to work in a fast-paced environment and prioritize multiple tasks
As a Service Desk Analyst at Green Light, you will have the opportunity to work with a dynamic team, develop your technical skills, and make a real impact on our customers' experiences. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
