Partner Manager

4 weeks ago

Sydney, Australia Tyro Payments Limited Full time

Why work for Tyro

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

About this role

The Partner Manager's primary role is to support and drive growth within our partner ecosystem, with a specific focus on ISO and Broker partners. The role encompasses operations support, partner training and upskilling, and ensuring partners have visibility and management of their pipelines. The Partner Manager also plays a critical role in organising and attending partner events to strengthen relationships and improve performance.

What you'll do

  • Support ISO and Broker partners by providing operational assistance and tools that enhance their ability to promote and sell Tyro solutions.

  • Assist in the training and development of partner teams, ensuring they are well-equipped to achieve sales targets and maintain compliance.

  • Maintain accurate visibility and tracking of partner pipelines, offering guidance and reporting to ensure partner success.

  • Organise and attend partner events, enhancing engagement and supporting partner-led initiatives.

  • Collaborate with internal teams to ensure smooth onboarding, compliance, and sustained partner engagement.

What you'll bring

  • Ideally 3-5 years of partner/channel sales experience, with a preference for experience in ISO/Broker channels.

  • Strong background in SaaS/software solution sales.

  • Proven track record of working within intermediary sales models and methodologies.

  • Detail-oriented with excellent problem-solving skills.

  • Proficient in using Salesforce or similar CRM/sales management systems.

  • Self-motivated, adaptable, and organised, with a professional attitude.

  • Excellent communication skills across various platforms and the ability to work with cross-functional teams.

#LI-Hybrid

Perks and Benefits

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs ofour people across Australia. Here are just some of the things Tyros tell us they love about working here: 

  • A hybrid working policy that truly enables you to live your best life

  • Learning and career development opportunities

  • 16 weeks paid primary carers leave

  • 12 weeks paid secondary carers leave

  • Annual team-based volunteer day

  • We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games

  • Taco Tuesdays

  • Mental health and wellness initiatives

  • Personal finance initiatives

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