Partner Success Manager

1 week ago

Sydney, New South Wales, Australia ServiceRocket Full time
About the Role

We are seeking a highly skilled and experienced Partner Success Manager to join our team at ServiceRocket. As a Partner Success Manager, you will play a critical role in building and maintaining strong relationships with our partners, driving revenue growth, and ensuring the success of our partnership ecosystem.

Key Responsibilities
  • Develop and execute partner success plans to drive revenue growth and alignment with partner goals
  • Build and maintain strong relationships with partners, including communication, issue resolution, and feedback
  • Work closely with sales management to maintain success plans and track key metrics
  • Collaborate with marketing and sales teams to communicate partner feedback and drive business growth
  • Design and implement creative partner marketing campaigns to generate leads and drive partner profitability
  • Manage and maintain strong relationships with existing vendors, addressing concerns and fostering open communication
  • Identify potential new vendors based on industry trends and partner needs, evaluating their capabilities and value addition
Requirements
  • Minimum of 5 years of experience in customer success, partner success, business development, or account management
  • Strategic understanding of partner ecosystems and go-to-market strategies
  • Good track record of building and maintaining strong, collaborative relationships with diverse stakeholders
  • Experience working with marketing and sales processes
  • Strong understanding of enterprise-level SaaS solutions and partner marketing best practices
  • Proficiency in CRM and marketing automation tools
  • Data-driven with the ability to analyze partner performance metrics
  • Proficiency in campaign and events management and ability to execute multiple priorities
  • Self-motivated, results-oriented, and driven to exceed expectations
Preferred Skills
  • Excellent verbal and written communication, presentation, and negotiation skills
  • Operating knowledge and experience with software, including collaboration software and Atlassian suite products
  • Experience working with HubSpot, Jira ServiceDesk, and customer success management platforms
  • Familiarity with Atlassian Ecosystem
  • Experience developing and executing marketing campaigns
  • Proficient in various remote workplace productivity/communication tools
  • Experience managing a book of 50+ accounts and/or accounts with $100k+ ACV

  • Partner Success Manager

    1 week ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    About the RoleWe are seeking a highly skilled Partner Success Manager to join our team at ServiceRocket. As a key member of our Partner Success team, you will be responsible for building and maintaining strong relationships with our partners, driving growth and revenue through strategic partnerships, and ensuring seamless execution of partner success...

  • Partner Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    About the RoleWe are seeking a highly skilled and experienced Partner Success Manager to join our team at ServiceRocket. As a Partner Success Manager, you will play a critical role in building and maintaining strong relationships with our partners, driving revenue growth, and ensuring the success of our partnership ecosystem.Key ResponsibilitiesDevelop and...

  • Partner Success Manager

    1 week ago

    Sydney, New South Wales, Australia Servicerocket Full time

    {"title": "Partner Success Manager", "content": "Accelerate Growth with Service RocketAt Service Rocket, we're on a mission to empower fast-growing companies to take off. As a Partner Success Manager, you'll play a critical role in building deep alignment between our company and our partners.Key Responsibilities:Own partner relationships and maintain a...

  • Partner Success Manager

    4 days ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    About the RoleWe are seeking a highly skilled Partner Success Manager to join our team at ServiceRocket. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our partners, driving growth and revenue through strategic partnerships.Key ResponsibilitiesDevelop and execute partner success plans to...

  • Partner Success Manager

    1 week ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    {"title": "Partner Success Manager", "content": "Accelerate Growth with Service RocketAt Service Rocket, we're on a mission to help fast-growing companies take off. As a Partner Success Manager, you'll play a critical role in building deep alignment between our company and our partners.Key Responsibilities:Own partner relationships and maintain a cadence of...

  • Partner Success Manager

    3 days ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    About ServiceRocketWe are a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of our customers' growth. At ServiceRocket, we are committed to the development of every team member and the trust of every customer.Job SummaryWe are seeking a skilled Partner...

  • Partner Success Manager

    1 day ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    About ServiceRocketWe are a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of our customers' growth. At ServiceRocket, we are committed to the development of every team member and the trust of every customer.Job SummaryWe are seeking a skilled Partner...

  • Partner Success Manager

    2 days ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    Unlock Your Potential as a Partner Success ManagerAt Service Rocket, we're on a mission to empower fast-growing companies to take off. As a Partner Success Manager, you'll play a critical role in building deep alignment between our company and our partners.We're looking for a skilled and proactive individual who can identify opportunities for accelerating...

  • Senior Partner Success Manager

    4 days ago

    Sydney, New South Wales, Australia Myob Full time

    About the RoleWe are seeking a highly skilled Senior Partner Success Manager to join our team at MYOB - Flare. As a key member of our partnership ecosystem, you will be responsible for developing and nurturing strong relationships with our key partners to ensure their success.Your Key ResponsibilitiesWork closely with internal teams (sales, marketing,...

  • Senior Partner Success Manager

    1 week ago

    Sydney, New South Wales, Australia Myob Full time

    About the RoleWe are seeking a highly skilled Senior Partner Success Manager to join our team at MYOB - Flare. As a key member of our partnership ecosystem, you will be responsible for developing and nurturing strong relationships with our key partners to ensure their success.Your Key ResponsibilitiesWork closely with internal teams (sales, marketing,...

  • Senior Partner Success Manager

    1 day ago

    Sydney, New South Wales, Australia Myob Full time

    About the RoleWe are seeking a highly skilled Senior Partner Success Manager to join our team at MYOB - Flare. As a key member of our partnership ecosystem, you will be responsible for developing and nurturing strong relationships with our key partners to ensure their success.Your Key ResponsibilitiesWork closely with internal teams (sales, marketing,...

  • Senior Partner Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia Myob Full time

    About the RoleWe are seeking a highly skilled and experienced Business Development Manager - Partnerships to join our team at MYOB Flare. As a key member of our sales team, you will be responsible for developing and nurturing strong relationships with our key partners to drive mutual growth and success.Key ResponsibilitiesWork closely with internal teams...

  • Client Success Partner

    2 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the Role:The Client Services team at Gartner is responsible for delivering exceptional value to our clients and ensuring their partnership with our conference business is successful. As a Client Success Partner, you will play a critical role in driving client retention and growth.Key Responsibilities:Client Onboarding: Serve as the primary point of...

  • Associate Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Expedia Group Full time

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our Partner Success team at Expedia Group. As an Associate Account Manager, you will be responsible for managing a portfolio of high-value Property Owners across Australia and New Zealand.Key ResponsibilitiesDrive Value for PartnersWith a 'traveler-centric' mindset, you...

  • Partner Account Development Representative

    2 weeks ago

    Sydney, New South Wales, Australia Careerone Partner Network Full time

    About This RoleThe Partner Account Representative is a key member of our team, responsible for driving growth within our partner ecosystem. This role involves operational support, training, and upskilling of partners, ensuring they have clear visibility and management of their pipelines. The Partner Account Representative will also help organize and attend...

  • Associate Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Expedia Group Full time

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our Partner Success team at Expedia Group. As an Associate Account Manager, you will be responsible for managing a portfolio of high-value Property Owners across Australia and New Zealand.Key ResponsibilitiesDrive Value for PartnersWith a 'traveler-centric' mindset, you...

  • Business Development Representative, Partner Success Management

    2 weeks ago

    Sydney, New South Wales, Australia Servicerocket Full time

    About the RoleWe are seeking a highly skilled and experienced Partner Success Manager to join our Business Development team at Servicerocket. As a Partner Success Manager, you will be responsible for building and maintaining strong relationships with our partners, identifying opportunities for growth and alignment, and driving business results.Key...

  • Associate Account Manager

    1 week ago

    Sydney, New South Wales, Australia Expedia Group Full time

    {"h3": "About the Role", "p": "As an Associate Account Manager at Expedia Group, you will be responsible for managing a portfolio of high-value property owners across Australia and New Zealand. Your primary goal will be to ensure that our owner inventory is competitive, attractive, and relevant for our fast-growing global traveler base. You will work closely...

  • Cloud Computing Partner Success Manager

    4 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Partner Sales Manager to join our AWS Startup team. As a key member of our team, you will be responsible for driving growth and adoption of Amazon Web Services' Cloud Computing Platform among startups in the ANZ region.Key ResponsibilitiesDevelop and execute a go-to-market strategy to engage with...

  • Private Clients Director or Partner

    3 days ago

    Sydney, New South Wales, Australia Seidl Und Partner Gesamtplanung GmbH Full time

    Private Clients Director or Partner OpportunityWe are seeking a highly experienced Private Clients Director or Partner to join our team in Sydney. The ideal candidate will have a strong background in business advisory, strategic planning, CFO advisory, and tax compliance services.Key Responsibilities:Provide business advisory services to ultra-high net...