Partner Relationship Manager

7 months ago

Sydney, Australia nCino Full time

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Expert Partner Relationship Manager is responsible for managing a portfolio of technology and/or consulting partners within nCino’s ecosystem. This role leads efforts in relation to vetting and onboarding potential partners, business development and go-to-market strategies of existing partners, as well as ensuring the whole ecosystem is well-equipped to sell and deliver at scale. It requires robust cross-team collaboration across nCino departments including, but not limited to, Sales, Marketing, Product Development, and Customer Success to enhance the depth and scale of our consulting and technology partnerships. Additionally, this role will act as a senior mentor and lead for the team - coaching less experienced Relationship Managers, onboarding new teammates, and providing ongoing support and advice. Externally, this role serves as the nCino champion for our partner ecosystem and is expected to cultivate relationships, problem solve and drive growth and expansion opportunities across all facets of the partnership.

ESSENTIAL JOB FUNCTIONS

Manage and own the overall relationship between nCino and it’s more complex partner(s).

Responsible for vetting and onboarding of new partners

Provides mentorship and guidance to colleagues, transfers knowledge and domain skills, and actively supports onboarding and growth in teammates.

Performs risk management and mitigation, with the aim of helping both our partners and nCino to reliably achieve revenue and customer satisfaction goals.

Build relationships with key leaders in nCino to understand product strategy and corporate goals which influence the partner relationships and program strategy.

Forecast, track, and manage Partner Revenue goals and expectations.

Establish deep relationships with key executives at all partners across the region and drive relationship building activities between our partners and internal teams.

Serve as primary escalation point for departmental issues triggered by or impacting external partners.

Lead annual account planning sessions to cover all facets of the partnership - pipeline and forecasting, marketing activities including go-to-market initiatives, architecture and delivery reviews and feedback, etc.

Establish and track all contractual documentation - such as non-disclosure agreements, partnership and alliance agreements, referral and reseller agreements, and training or enablement paperwork.

Educate our partner ecosystem on nCino’s roadmap and future product strategies, ensuring any concerns or product ideas are escalated to the nCino product team to ensure a feedback loop.

Establish and own a forward-looking plan and coordinate technical support of partner owned orgs, integrations, enablement activities, and sales tools.

Partner with Sales and Customer Success teams to ensure accurate scoping, resourcing, and estimating during pre-sales process. In addition, accurately estimating project timeframes and costs which are established in line with nCino project methodology and best practices.

Act as the Liaison between partner(s) and various nCino departments including Sales, Product Development and Engineering teams

Coordinate feedback loop from partners to nCino product teams around product ideas, concerns, and challenges within the nCino platform.

Identifies opportunity areas and leads internal team initiatives to continuously improve with an eye for global scalability and consistency.

Has perspective on successful partnerships and provides guidance to the organization in partnership with key stakeholders and leaders throughout the organization.

Typically brought in to resolve significant client or partner facing issues.

Business Development, Marketing, and Sales

Work with nCino marketing team to lead definition of joint go-to-market strategies and marketing needs based on the success criteria for the individual partner, ensuring it ties back to nCino’s product and corporate strategy.

Enable the ecosystem with nCino’s sales approach, positioning, and value propositions.

Work with internal sales leadership and individual sales reps to manage partner pipeline and drive qualified leads.

Coordinate partner marketing activities including conferences, white papers, webinars etc. as part of a broader marketing framework and measured against defined success metrics.

Influence buy-in and alignment across Sales and Product leadership for new and existing partner relationships with clear success metrics defined annually, by region.

Delivery

Mobilize and enable the ecosystem with nCino’s expectations around implementation best practices and establish ways-of working with a continual improvement mindset.

Work with Professional Services teams to establish review cadences with partners and customers to continually drive best practice partner delivery.

Lead partner training coordination, enab

  • Partner Relationship Manager

    6 months ago

    Sydney, Australia nCino Full time

    Partner Relationship Manager nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The Expert Partner Relationship Manager is responsible for managing a portfolio of technology and/or consulting partners within nCino's ecosystem. This role leads efforts in relation to vetting and onboarding...

  • Partner Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia ServiceRocket Full time

    Accelerate Business Growth with UsWe are ServiceRocket, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of our clients' growth.As a seasoned professional with at least 5 years of experience in customer success, partner success, business development or...

  • Strategic Partner Relationship Manager

    3 months ago

    North Sydney, Australia Ventia Pty Limited Full time

    Strategic Partner Relationship Manager **Date**:15 Sep 2024**Location**:North Sydney, NSW, AU, 2060**Company**:Ventia**What’s on offer**: - Join one of the largest essential service providers in Australia and New Zealand. - Full time permanent opportunity - Flexible working split in the office and from home available, leave entitlements, salary sacrifice...

  • Security Partner Relationship Manager

    6 months ago

    Sydney, Australia Ampersand Full time

    6 Months contract role - Hybrid and flexible working arrangements available - You will be joining a friendly, fast-paced, dynamic and diverse team We are seeking a talented and experienced Security Partner Relationship Manager for our client based in Sydney on a 6-month contract role. This involves partnering with digital product teams to uplift their...

  • Relationship Manager

    6 months ago

    Sydney, Australia Cause Recruitment Full time

    **Part time (3-4 days per week) permanent role, hybrid working arrangements on offer with majority working from home**: - **Competitive salary + salary packaging**: - **Outstanding opportunity to develop & lead the philanthropic fundraising efforts at an exciting time of investment and growth!** **ORGANISATION** Our client is thrilled to be making...

  • Relationship Manager

    6 months ago

    Sydney, Australia Afterpay Full time

    **Company Description** It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

  • Relationship Manager

    6 months ago

    Sydney, Australia Afterpay Full time

    **Company Description**: - It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our...

  • Relationship Manager

    2 months ago

    Sydney, Australia Standard Chartered Full time

    **Job Summary** - This role sits within the Australian FI Client Coverage Team. As a member of the team, the individual will work closely with the Relationship Managers to execute the local strategy with the aim of maximising business growth and profitability through support on existing customers. The role will include developing the skills to take on direct...

  • Relationship Manager

    6 months ago

    Sydney, Australia Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...

  • Relationship Manager

    4 weeks ago

    Sydney, Australia TMGM Full time

    TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory...

  • Partner Manager

    6 months ago

    Sydney, Australia MicroStrategy Australia Full time

    **Company Description** The MicroStrategy** Partner Manager** (PM) is responsible for establishing and managing the MicroStrategy partner ecosystem for the ANZ region.This position is responsible for providing leadership, management, and strategy for all partner types, including VARs, Global SIs (GSIs), regional SIs, key ISVs (Snowflake, databricks, Exasol,...

  • Partner Manager

    2 months ago

    Sydney, Australia emarsys eMarketing Systems Full time

    The Partner Manager is responsible for driving indirect, new business revenue through the partner network. Additionally, they are responsible for developing, supporting and retaining the partner network in their designated territory. Emarsys’ channel/ indirect revenue focus is split with sourcing net-new leads and introductions from partners and also...

  • Partner Manager

    3 months ago

    Sydney, Australia Weel Full time

    Partner Manager **About Weel** Weel (Previously Divipay) is Australia's leading spend management solution, providing software to help businesses streamline and control company-wide spending. As we work towards becoming the epicentre for how every business manages and spends money, we keep our colleagues and customers at the forefront of every decision. We...

  • Business Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia TMGM Full time

    TMGM, a leading online trading and investment services provider, is seeking a skilled Business Relationship Manager to join its team.About the Role:The successful candidate will be responsible for managing and nurturing external relationships with clients and partners, ensuring effective communication with relevant teams, and maintaining detailed records of...

  • Relationship Manager

    6 months ago

    Sydney, Australia HAYS Full time

    An international bank in Sydney is looking for a Relationship Manager position. **Your new company** Join a global bank in Sydney who transforms and capitalises on trends and has successfully adapted to the ever-changing market for over decades. They have a strong presence and have well-developed corporate, treasury, investment banking, wealth management...

  • Relationship Manager

    6 months ago

    Sydney, Australia Kairros Full time

    **Company Description** What we offer you**: - Excellent opportunity for a talented individual to join an established industry leader - Guaranteed flexibility with an abundance of opportunities for development and career growth - An organisation that is committed to embracing diversity and supporting a broad range of individuals in their recovery...

  • Church Relationship Manager

    6 months ago

    Sydney, Australia World Vision Full time

    Build and nurture long term mutual relationships with Australian churches to support the work of World Vision World Vision Australia is the largest NGO in the country. Our reason for being is to empower everyday Australians to create meaningful change for a cause they believe in, and our supporters are at the centre of the work we do. Our generous...

  • Associate Market Manager

    7 months ago

    Sydney, Australia Expedia Partner Solutions Full time

    **Associate Market Manager** The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to help...

  • Relationship Manager

    6 months ago

    Sydney, Australia BNP Paribas Full time

    RELATIONSHIP MANAGER (JOB NUMBER: C D000592) **Position Purpose** **Mission** - Retain, develop and grow partnerships - Ensure a long term client partnership with high levels of client satisfaction - Ensure financial objectives and goals are achieved - Define and execute clear account strategies - Bring the best of BNP Paribas to create value for the...

  • Partner Manager

    6 months ago

    Sydney, Australia Workato Full time

    **About Workato**: Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful. Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases. We're proud...