Senior Channel Coordinator

6 days ago

Sydney, Australia BBC Full time

Job Details

Contract type: Full-time, Fixed Term Contract (until early November 2025)
Location: North Sydney, Hybrid
Working rights: Candidates must have Australian full workings rights

About BBC Studios ANZ

Working for BBC Studios, we are all part of a premium content and production company that inspires global audiences. We are proud to represent some of the world's biggest, most trusted and loved content brands. In Australia and New Zealand, we bring the best of bold, British storytelling to our region through distributing content to broadcasters, our seven branded services on subscription platforms and our own local production arm, as well as other commercial partnerships such as live entertainment and licensing.

Our Values: Audiences. Creativity. Trust. Respect. Accountability. One BBC.

Job Purpose

The Senior Channel Coordinator is responsible for creating and delivering accurate, timely schedules for both linear and non-linear services. This role ensures the operational effectiveness of our Branded Services, working closely with the Head of Channel Partnerships & Operations. 

Responsibilities encompass all operational elements programming and presentation scheduling, as well as supervising the day-to-day work of the Channel Coordinators, by leading process implementation, training, and resource management.

Key Responsibilities and Accountabilities

Schedule Management:

• Entry of linear and non-linear schedules into the Broadcast Software, ensuring all content is correctly scheduled, and metadata entered.
• Create daily presentation schedules, ensuring correct timing and promo placement.

Process & Technology:
• Act as the process design and implementation lead for the team
• Distil technical requirements for both linear and non-linear broadcasting, including playout systems and metadata management.

Training & Mentoring:
• Define and implement training processes for channel coordinators
• Be a role model of BBC values and behaviours, offering mentorship and guidance to the team 

Data Administration:
• Enter programming metadata into the Broadcast Software accurately and on time.
• Manage schedule delivery to Playout Provider (FOXTEL &/or Amagi) and ensure timely communication of schedule changes.

Promotional Assets Coordination:
• Create paperwork for monthly promos, idents, and other promotional assets.
• Review promo optimization output and ensure scheduled events meet editorial and compliance standards.

Communication and Collaboration:
• Liaise with platform/s and affiliates to ensure carriage obligation fulfilment
• Provide programming listings to internal and external stakeholders within agreed deadlines.
• Manage relationships with multiple stakeholders, including internal teams and external partners, ensuring clear and effective communication. Assist with customer feedback responses as required.

Operational Support:
• Assist with the monthly ordering and regular tracking of closed captioning in line with quotas and targets.
• Collaborate with relevant departments to ensure a positive viewing experience for subscribers.
• Maintain composure and effectiveness during high-pressure situations
• Deputise for the Head of Channel Partnerships & Operations as required

Knowledge, Skills, Training & Experience

• Experience with industry-standard broadcast software and systems, ensuring seamless schedule management.
• Leadership qualities &/ or an appetite to leadership skills
• High level of attention to detail and ability to maintain accuracy under pressure.
• Exceptional organization, and time management skills.
• Ability to juggle multiple tasks simultaneously and be highly responsive to changes at short notice.
• Ability to work autonomously while also being a cohesive team member.
• Flexible ‘can do’ attitude 
• Effective communicator with the ability to follow instructions and direction.
• Understanding of Programming or On-Air Presentation concepts is desirable.

Diversity and Inclusion

We value and respect every employee’s unique contribution, enabling them to thrive and achieve their full potential.

We want to attract the broadest range of people because the more diverse our workforce, the better able we are to elevate the voices and truths of modern life to resonate with our diverse audiences.

We’d love to hear from you, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio- economic background, religion and/or belief.

We are also committed to improving accessibility in our hiring processes, so if you would like to make a request for support or reasonable adjustments to complete your application, please email us at reasonable- and we will be in touch.

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