Contract Administrator
3 days ago
About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.
Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.
For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us
Join Anglicare as a Contract Administrator and Make a Difference in an organisation that has been serving people in need- providing care to older people and services to the vulnerable for 160 years.
Anglicare is looking for a dedicated and detail-oriented Contract Administrator to join our Residential Care team on a fixed-term, full-time basis. Based at Norwest Business Park, this role will transition to Macquarie Park in 2025, offering an exciting opportunity to work in a dynamic environment.
About the Role
You will work closely with the Contracts Services Manager to ensure contract best practices are upheld within the Residential Care strategic business unit. This involves managing and monitoring Residential Care contracts, leases, and other contractual arrangements while supporting the evaluation of new agreements. By providing high-quality administrative support, you’ll play a key role in the Residential Care sales process, liaising with Sales Consultants and ensuring compliance with organisational and legislative requirements.
Key Responsibilities
Ensure Residential Care contracts and correspondence are completed accurately and on time.
Finalise resident agreements, ensuring all payments are processed in line with agreements.
Maintain and update client records, ensuring compliance with updates from the Department of Human Services/Services Australia.
Monitor leases and other contractual arrangements within Residential Care facilities.
Provide professional and timely responses to queries from Sales Consultants, facility staff, finance teams, residents, and their representatives.
Keep documentation updated, including signed agreements and milestone reports, ensuring RAD receipts are issued promptly.
Assist Accounts Receivable by clarifying fees, concessional status, and other charges as per RC agreements and policies.
Provide accurate and empathetic assistance during resident and authorised representative enquiries.
About You
To thrive in this role, you’ll need:
A business or legal undergraduate degree or 3+ years of contract administrative experience.
Strong attention to detail and organisational skills.
Intermediate proficiency in Microsoft Office.
Desirable experience with systems like Epicor SLS, NeRa, or Capital Guardians.
Previous experience in aged care contracts or similar roles is advantageous.
Excellent communication, customer service, and stakeholder management skills.
Research and information management capabilities.
Why Join Anglicare?
At Anglicare, you’ll make a daily impact by delivering programs that bring joy, connection, and purpose to the lives of residents and their families. We are a forward-thinking organisation committed to continuous improvement, innovation, and a strong focus on the wellbeing of our community.
We welcome applications from Aboriginal and Torres Strait Islander individuals and are dedicated to creating a safe and supportive environment for all. Please note that successful applicants may need to complete background checks and obtain NDIS Worker Screening Clearance.
If you’re ready to join a compassionate team driven by excellence and purpose, we’d love to hear from you. Apply today and be part of our mission to enhance lives with care and dignity.
Application Close Date: December 15, 2024
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