Sales Development Representative

4 months ago

Sydney, Australia New Relic, Inc. Full time
Sales Development Representative Sales Development Representative Sales Development Representative Req ID FY|S&M|#6 Location(s) Sydney, Australia; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity The Sales Development Representative (SDR) is responsible for kick starting the sales process by seeking out and meeting with potential customers and establishing a foundation for future growth at New Relic.​ SDRs will support designated Account Executives to bring in qualified leads who see value in New Relic’s solutions. What you'll do Actively prospecting new clients and pitching New Relic solutions and services – Identify and prioritize potential leads through research and networking. Craft compelling pitches tailored to the needs and pain points of each prospect. Managing target number of customer interactions – Schedule and conduct regular outreach activities such as calls, emails, and meetings to maintain engagement with clients. Track and monitor interactions to ensure progress towards meeting specified targets and goals. Identifying opportunities where prospect can be transferred to a discovery – Recognize key indicators or triggers that suggest a prospect is ready to move into a deeper discovery phase. Seamlessly transition prospects to discovery conversations by asking insightful questions and actively listening to their responses. Gathering information about potential clients – Conduct thorough research on prospective clients to understand their industry, challenges, and objectives. Use various sources such as social media, company websites, and industry reports to gather relevant information and insights. Leveraging marketing material to engage with customers and establish relationship – Utilize marketing collateral such as case studies, whitepapers, and product demos to supplement sales pitches and conversations. Share relevant marketing materials with customers to provide additional value and support during the relationship-building process. This role requires 1+ years of sales experience (prior BDR SaaS sales experience preferred) In-depth knowledge of the marketplace for QMS and MES solutions Advanced critical thinking skills Demonstrated presentation and communication skills Passion for sales Bachelor’s degree or equivalent work experience

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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