Customer Support Representative
2 weeks ago
Job Description
- HRD Employer of Choice, Accredited Family Inclusive Workplace
- Culture built on Honesty, Excellence, Agility, Respect, and Teamwork (HEART).
- Opportunities for continuous learning and professional development
Data#3 is looking for a Customer Support superstar This hybrid role lets you blend the best of both worlds - collaborate with our amazing team in-office and enjoy the flexibility of working from home. You'll be at the heart of our sales success, working with industry leaders who'll help develop your career in tech.
Think fast-paced days filled with interesting challenges, customer interactions, and the satisfaction of driving real business impact. Our team is known for their energy, expertise, and the kind of supportive culture that drives a strong team community.
Who is Data#3?
Listed in 1997, Data#3 is now an ASX200 listed company reporting gross sales of $2.8 billion in the 2024 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.
Voted HRD's Employer of Choice for the last 9 years and named one of Australia’s Best Workplaces in Technology by Great Place To Work® in 2024, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART). These values are integral to the way Data#3 works internally and externally with our customer.
In this role you will:
- Support Account Executives and Managers in meeting sales targets by promptly responding to internal and external inquiries.
- Prepare and manage customer quotations, proposals, and price lists with accuracy and efficiency.
- Assist with tenders and maintain portal pricing, ensuring consistency and competitiveness.
- Develop and maintain strong relationships with customers and internal stakeholders, enhancing long-term strategic partnerships.
- Forecast and plan account updates with Account Executives and Managers, contributing to effective account management.
- Oversee the resolution of backorders and order fulfilment issues, ensuring timely and satisfactory responses.
- Manage product returns and attend relevant trade and customer events to represent the company.
About You
- You have at least two years of experience in sales administration or customer support, ideally in an ICT environment.
- You excel at effective negotiation and problem-solving, bringing a positive approach to challenges.
- You demonstrate ethical business practices and maintain integrity in interactions with customers, vendors, and peers.
- Your knowledge of IT products enhances your support capabilities, allowing you to provide accurate and relevant assistance.
- Proficiency in MS Office Suite, especially Word and Excel, is a key part of your skill set.
- You have strong oral and written communication skills to ensure clarity and precision with all stakeholders.
- You can prioritise effectively, staying organised and meeting targets and deadlines consistently.
If you are looking for a dynamic Customer Support role where you can make an impact within a collaborative team environment, we’d love to hear from you.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.
REF: SACA112275
Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia. All final applicants for this position will be asked to consent to a police check. Please note that applicants with criminal records will not automatically be excluded from the recruitment process. Each application will be considered on its merits and inherent requirements of the role.
-
Customer Service Representative
3 weeks ago
Adelaide, South Australia Greencap Full timeAs a Customer Service Representative with our company, you will be the first point of contact for our customers, providing them with exceptional support and resolving their queries in a timely and professional manner.We are looking for a talented individual who is passionate about delivering outstanding customer experiences and is proficient in communication...
-
Customer Service Representative
5 days ago
Adelaide, South Australia Rentokil Initial Full timeWe are seeking a skilled Customer Service Representative to support our national and key client base. This role involves utilising previous customer service experience to provide exceptional customer support, manage daily correspondence, and resolve client issues efficiently.Key responsibilities include:Providing timely and effective customer...
-
Customer Service Representative
3 weeks ago
Adelaide, South Australia Superloop Full timeAbout UsAt Superloop, we're passionate about delivering better internet experiences to Australian homes and businesses. As a key player in the industry, we're committed to innovation and customer satisfaction.Job SummaryWe're seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. As a Customer Service Representative, you'll play a...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia SA Health Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at SA Health. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our clients via phone and e-channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerAssist customers...
-
Customer Service Representative
3 weeks ago
Adelaide, South Australia Programmed Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Telstra's Triple Zero call centre in Adelaide CBD. This is a great opportunity to work for a reputable brand that offers a supportive working environment.The Role:This is a high volume and fast paced role where you will be required to provide accurate...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia People2People Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at People2People. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesRespond to customer enquiries via phone and email.Provide customers with support and...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia People2People Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at People2People. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia TSA Group Full timeUnlock your earning potential with TSA Group as a Customer Service Representative. Enjoy a competitive base salary, plus uncapped commissions paid fortnightly, and take your career to new heights.As a key member of our team, you'll provide expert advice to everyday customers, representing and promoting a wide range of Telstra products and services. With a...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia Rentokil Initial Full timeCustomer Service RepresentativeRentokil Initial is seeking a skilled Customer Service Representative to join our team in Adelaide. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, building strong relationships, and promoting our products and services.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
2 weeks ago
Adelaide, South Australia TSA Group Full timeAbout the RoleAre you a customer-focused individual looking to start your career in sales and service? We are seeking a motivated and enthusiastic Customer Service Representative to join our TSA Group team in Adelaide.About the JobAs a Customer Service Representative, you will be responsible for providing exceptional customer experiences by answering inbound...
-
Customer Service Representative
3 weeks ago
Adelaide, South Australia SA Health Full timeCustomer Service RepresentativeSA Health is seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients via phone and e-channels.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
3 weeks ago
Adelaide, South Australia SA Health Full timeRole Summary We are seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. About the Role As a Customer Service Representative, you will be responsible for providing a range of customer service activities, including answering telephone calls, responding to customer inquiries, and resolving customer...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia Hudson Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Hudson Australia. As a Customer Service Representative, you will be the go-to person for customers, providing top-tier service across various platforms.Your role will include answering inquiries, resolving concerns, and educating customers on how to maximize their benefits.A...
-
Customer Support Representative
6 months ago
Adelaide Region SA, Australia Aspire Full time**We are hiring at H&L POS for a Customer Service Representative to join our growing team in Australia!** H&L POS is growing, and we have a new opportunity in Adelaide to join our Support Team. Members of the Support Team assist our clients in their day-to-day needs and provide them with high levels of professional service across the hospitality...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia TSA Group Full timeAre you looking for a career in customer service and sales? TSA Group is seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and sales support to our clients across Australia.Key Responsibilities:Answer inbound calls from...
-
Customer Service Representative
4 weeks ago
Adelaide, South Australia SA Health Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, responding to a variety of inquiries via phone and e-channels, and proactively managing complaints or...
-
Customer Service Representative
2 days ago
Adelaide, South Australia Randstad Full timeCompany OverviewRandstad is a leading provider of temporary and permanent employment services. Our mission is to provide our clients with the best talent in the industry, while also helping individuals find fulfilling career opportunities.Salary: $60,000 - $80,000 per annumJob DescriptionWe are seeking an experienced customer service representative to join...
-
Customer Service Representative
1 week ago
Adelaide, South Australia SA Health Full timeAbout the Role: We are seeking an experienced customer service representative to join our team at SA Health. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support to our clients. As a customer service representative, you will be responsible for handling a high volume of telephone calls, responding to...
-
Customer Service Representative
3 weeks ago
Adelaide, South Australia SA Health Full timeCareer Opportunity: SA Ambulance is seeking a Customer Service Representative to join our Contact Centre team.About the Role: As a Customer Service Representative, you will be the first point of contact for our customers, responding to a variety of enquires via phone and e-channels. Your primary role will be to assist customers with queries about Ambulance...
-
Customer Service Representative
2 weeks ago
Adelaide, South Australia Synaco Global Recruitment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients via phone, email, and in-person interactions.Key Responsibilities:Answering and directing incoming...
