Customer Service Representative

1 week ago

Greater Adelaide SA, Australia Suncorp Group Full time

**Customer Service Representative**
**Adeliade**

The start date for this role is Wednesday 15th January 2025.

**Position Overview**:

- **Job Title**: Customer Service Representative
- **Brand**: Terri Scheer
- **Start Date**: Wednesday 15th January 2025
- **Shift Pattern**: Monday - Friday - 37.5 hours per week
- **Location**: 1 King William Street, Adelaide
- **Work Arrangement**: Hybrid role
- 4 days Working from Home, 1 day in Office - post probation period
- **Salary**:$60,000 + 11.5% Super & performance-based incentives

**The Company**

Our Terri Scheer brand is one of the market leaders in Landlord Insurance. We are looking for a vibrant, passionate and customer focused individual to join our team in Adelaide. We are a driven team that has a strong focus on delivering outstanding customer service.

This will be a full time Sales and Service role (total of 37.5 hours per week), working Monday to Friday only and start times rotating between 8.00am-9.30am.

**Key Responsibilities**

As a Customer Service Representative you are focused on ensuring our customers feel valued when they contact our team. Your role as part of Terri Scheer is to connect our customers with products and services that meet their needs and protect their assets. You will enjoy achieving KPI’s while delivering exceptional service, speaking with customers over the phone and using your initiative to understand their needs and provide solutions.

You will receive extensive product and industry training including personal advice accreditation to set you up for success in the role.

**What you’ll do**
- Take new & existing calls to assess eligibility, underwrite business insurance policies and make alterations to policies and cancellations.
- Deliver a seamless customer experience on various insurance products that provides value for our customers
- Identify the appropriate insurance policies to meet customer requirements
- Achieve customer sales, service and retention targets set for all customer segments.

**What you’ll bring**
- Proven experience and passion for delivering brilliant customer service
- Ability to use initiative and possess strong problem-solving skills
- To be resilient and have an ability to positively manage difficult situations
- A high level of attention to detail
- Insurance experience is not required (we can teach you that)
- A thirst for knowledge and passion for helping customers is what we are after

**What we can offer you**

Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

- **Salary**:$60,000 + 11.5% Super & performance-based incentives
- **Flexible Work Arrangements -**Hybrid role
- 4 days Working from Home, 1 day in Office - post probation period
- **Employee discounts and rewards - **exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Insurance, AAMI, Shannons, Apia and GIO.
- **Study support** - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
- **Parental Leave** - All permanent employees who are primary carers are offered 20 weeks parental leave.
- **Wellness** - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

**Why you’ll love working with us**

At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we’ve had to become even more customer obsessed, innovative and performance driven than ever before.

Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we’re here. Caring for others, being courageous and doing the right thing underpins everything we do.

**Advertised**: 05 Dec 2024 AUS Eastern Daylight Time
**Applications close**: 20 Dec 2024 AUS Eastern Daylight Time

  • Customer Service Representative

    6 months ago

    Greater Adelaide SA, Australia SMAART Recruitment Full time

    $68K inc Super + loads of perks + career development opportunity - Great company culture and work environment | Supportive leadership - CBD location + WFH opportunities | Modern state of the art facilities We are proud to partner with a market leading Internet and phone services provider looking to grow their existing team with multiple Customer Support...

  • Customer Service Representatives

    2 months ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **Position Overview**: - **Job Title**: Customer Service Representative - **Start Window**: Monday - Friday - 37.5 hours per week - **Location**: 1 King William Street, Adelaide - **Work Arrangement**: Hybrid role with mix of Work from Home and in Office, (post probation period) - **Salary**:$60,000 + 11.5% Super **The Company** We are an inbound Contact...

  • Customer Service Representative

    6 months ago

    Greater Adelaide SA, Australia Launch Recruitment Full time

    Great career opportunity - $36.30ph+ super - APPLY NOW! **ABOUT THE ROLE** Based in Bedford Park we have an opportunity for multiple Customer Service Representatives to join an inclusive and diverse team supporting customers experiencing financial hardship. This role will suit people who are passionate about helping people! **A DAY IN THE LIFE**: -...

  • Customer Service Representative

    6 months ago

    Greater Adelaide SA, Australia Boart Longyear Full time

    Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 130 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities and the most experienced drilling services group in the business. The primary purpose...

  • Customer Service Representative

    6 months ago

    Greater Adelaide SA, Australia Boart Longyear Full time

    Adelaide, Australia - Reqid**: 14898BR** - Job Category**: Sales and Marketing** Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 130 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities and...

  • Customer Service Representative

    6 days ago

    Greater Adelaide SA, Australia Derrimut 247 Gym Full time

    Position Purpose The Retail and Customer Service Representative is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration - Previous Customer Service / Retail experience  - Willing to work in a 24/7 - Passionate about Health & Fitness and hitting sales targets   - Must be 18 years of age   -...

  • Customer Service Representative

    6 months ago

    Greater Adelaide SA, Australia PFD Food Services Full time

    **Based in Torrensville**: - **Monday to Friday**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD...

  • Customer Service Representative

    4 weeks ago

    Adelaide, South Australia Rentokil Initial Full time

    We are seeking a skilled Customer Service Representative to support our national and key client base. This role involves utilising previous customer service experience to provide exceptional customer support, manage daily correspondence, and resolve client issues efficiently.Key responsibilities include:Providing timely and effective customer...

  • Customer Service Representative

    6 months ago

    Adelaide Region SA, Australia Opal. Full time

    **Discover Opal.** We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! **Discover what Opal can offer you** - A competitive salary in an ongoing, full-time role - Opportunity to join an outgoing...

  • Membership Services Representative

    1 month ago

    Greater Adelaide SA, Australia Zap Fitness 247 Full time

    Job Reference: - FLG/1828617- Posted on: - 30-Oct-2024- Application Close Date: - 29-Nov-2024**Zap Fitness 24/7** is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the...

  • Customer Service Representative

    3 weeks ago

    Adelaide, South Australia Hudson Full time

    Hudson Australia is currently seeking a highly skilled and enthusiastic Customer Service Representative to join their team in Adelaide. This exciting opportunity is perfect for individuals looking to kickstart their career in a call centre environment.We're on the lookout for proactive team players who are passionate about delivering exceptional customer...

  • Customer Service Representative

    3 weeks ago

    Adelaide, South Australia AWP Australia Pty Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Allianz Partners in Australia. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through effective management of inbound and outbound telephone calls.

  • Membership Services Representative Gawler

    1 month ago

    Greater Adelaide SA, Australia Zap Full time

    **Zap Fitness 24/7** is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results....

  • Membership Services Representative Burnside and

    6 months ago

    Greater Adelaide SA, Australia Zap Full time

    Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our...

  • Customer Service Representative

    3 weeks ago

    Adelaide, South Australia Randstad Full time

    Company OverviewRandstad is a leading provider of temporary and permanent employment services. Our mission is to provide our clients with the best talent in the industry, while also helping individuals find fulfilling career opportunities.Salary: $60,000 - $80,000 per annumJob DescriptionWe are seeking an experienced customer service representative to join...

  • Customer Service Representative

    4 weeks ago

    Adelaide, South Australia SA Health Full time

    About the Role: We are seeking an experienced customer service representative to join our team at SA Health. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support to our clients. As a customer service representative, you will be responsible for handling a high volume of telephone calls, responding to...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia Bendigo and Adelaide Bank Full time

    Secure Your Future in BankingWe are seeking a talented Customer Service Representative to join our team at Bendigo and Adelaide Bank.About the OpportunityIn this role, you will play a vital part in supporting our business objectives by managing delinquent loans, credit cards, business, and savings accounts. You will work closely with customers experiencing...

  • Customer Service Representative

    3 weeks ago

    Adelaide, South Australia PULLMAN Full time

    Hotel Front Office Receptionist OpportunityWe are seeking a skilled and experienced Customer Service Representative to join our team as a Hotel Front Office Receptionist at Pullman Adelaide.About the RoleThis is an exciting opportunity for a highly motivated and customer-focused individual to showcase their skills and create memorable moments for our guests...

  • Customer Success Representative

    4 weeks ago

    Greater Adelaide SA, Australia Plenti Full time

    **Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Customer Service Representative

    2 months ago

    Adelaide, South Australia Motion Asia Pacific Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to sales enquiries, and contributing to the growth and success of our business.Key ResponsibilitiesRespond to...