Student Wellbeing Officer

1 month ago

Parkville, Australia University of Melbourne Full time

About the Role


We are seeking a dedicated Student Wellbeing Officer to join the Faculty of Arts

The role, based in the Faculty of Arts' Academic Support Office (ASO), plays a crucial part in providing student support, particularly in managing complex cases, contributing to the Academic Integrity process, and enhancing student wellbeing.

The incumbent will work closely with the Manager of Student Wellbeing and maintain a strong awareness of university policies to develop strategies that benefit student welfare and success, with a focus on inclusivity and diversity.

You will:

Contribute to the coordination, administration and delivery of all aspects of the academic integrity process across undergraduate, graduate and research higher degree cohorts Prepare complex student cases for review by the Director, BA and Director, Graduate School, ensure communication of outcomes and follow up actions Undertake outreach and provide support to Arts students to encourage engagement and success in their studies Be a point of contact for academic staff seeking to refer students to support services Contribute to the effective communication and collaborative working relationships with Faculty Academic Support staff, academic staff and students Contribute to the development and implementation of processes that enhance support to our complex cohort of Arts students

Who We Are Looking For
 This is a fantastic opportunity to showcase your excellent interpersonal and communication skills for building relationships with diverse stakeholders, along with the ability to handle interactions with sensitivity, discretion, and confidentiality.

You will be able to maintain a high level of awareness of university policies and procedures, issues and activities relevant to your role, and contribute to the development of strategies and systems that will enhance student wellbeing.

While not essential, previous experience within the tertiary environment, in a student facing role will be highly regarded.

You will also have:

Completion of a relevant tertiary qualification and significant relevant experience, or a combination of relevant work experience and/or education/training Excellent interpersonal and verbal communication skills with the ability to effectively build and enhance relationships with internal and external stakeholders Strong organisational, attention to detail and project management skills to ensure the effective prioritisation, management and completion of tasks within agreed deadlines Demonstrated ability to exercise independent and informed judgement in problem- solving Demonstrated use of initiative and responsiveness in managing tasks and ensuring organizational objectives are achieved Ability to exercise sensitivity, discretion, and confidentiality in interactions with students and academic and professional staff at all levels

For further information regarding responsibilities and requirements, please refer to the attached PD.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your New Team – The Faculty of Arts, Academic Support Office (ASO)
Located in the Faculty of Arts, the Academic Support Office (ASO) supports the development, delivery and quality assurance of teaching and learning activities. The ASO manages essential functions in the following key areas: selection, scholarships, undergraduate, graduate coursework and graduate research programs, student enrichment and eTeaching and eResearch.

What We Offer You
 In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
 We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

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