Administration Officer

6 months ago

Melbourne, Australia Alfred Health Full time

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Permanent Appointment Part Time: 48 - 72 hours per fortnight (Negotiable) Classification: Administration Officer HS1 Located at The Alfred Great Staff Benefits

The Department

Alfred Brain Specialist Clinic
Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.

The Role

The Administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Specialist Clinics, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Qualifications/Experience Required

Essential

Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Highly Desirable

Previous administration experience in a health setting

Desirable

Understanding and experience supporting MBS clinics in a similar setting Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs Typing accuracy and speed of at least 40wpm Understanding of medical terminology Understanding and experience of Medicare billing processes Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

Benefits

Salary Packaging Discount Health Insurance Staff Parking On-Site Gym Close Proximity to Public Transport

Enquiries to: Lauren Melitsis, Administrative Supervisor Specialist Clinic - Alfred Brain, email: l.melitsis@alfred.org.au

Applications close: 11pm AEST Tuesday, 5th December 2023

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

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