Claims Support Officer
3 weeks ago
Careers at Suncorp
Take the next step. Be part of something bigger at Suncorp.
Claims Support Officer
Job No: 671635
Sydney - Inner Suburbs & CBD
Max Term Full Time
Insurance
Pay Band 2
This role is a 3-month contract role based in Sydney.
What you’ll do
Manage Insurance phone queues as per Contact Centre targets.Investigate, gather and follow-up additional information as requested by Claims Team.Validate claim details and refer to business partners.Undertake review and audit tasks as directed.Manage complex escalations from business partners.Support the wider operations and Insurance team.Participate in learning and development, coaching and performance improvement activities as directed by Leader.Assist with other queues during times of need when possible.Work collaboratively with business partners to help them perform their designated tasks.What you’ll bring
Certificate or qualification in Administration, Business, Accounting or Finance would be well regarded.Attention to detail – accurately checking and processing tasks and showing concern for all aspects of the role.Communication skills – ability to convey and explain information, coherently and confidently both oral and written.Computer skills – proficient keyboard skills and knowledge in Microsoft Office applications.Customer Service – committed to increasing customer experience and delivering high quality solutions within required timeframes.Ability to provide client support and service to resolve issues via phone calls.Problem solving skills.What we can offer you
Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:
Employee rewards - exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths.Employee discounts - We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.Wellness - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits,
Why you’ll love working with us
Whether we’re helping people manage their everyday banking, run their business or land their dream home, our ambition at Suncorp is clear – to deliver banking that’s good for our customers, our people and the world.
We work hard to create the right environment for you to deliver on that commitment too. By giving you the opportunities and support you need to grow your own career and perform at your peak – while making a meaningful impact for our customers and their communities
Chase the sun, apply online today
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.
Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.
By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail.
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.
Advertised: 05 Jun 2024 AUS Eastern Standard Time
Applications close: 19 Jun 2024 AUS Eastern Standard Time
Don't see a job for you?
Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
-
Claims Officer
4 weeks ago
Brisbane City, Australia Vero Insurance Full timeJobs - Job Details - Claims Officer Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Claims Officer Job No: 671648 Brisbane - Outer Suburbs, Brisbane - Inner Suburbs & CBD Max Term Full Time Insurance Pay Band 3 Do you possess strong customer service experience and looking a fast-paced varied role? If so, this exciting...
-
CTP Claims Support Officer
3 weeks ago
Brisbane City, Australia Vero Insurance Full timeWhat you’ll do: Claim Lodgement Functions Lodge Personal Injury claims.Investigate, gather and follow-up additional information to complete the lodgement for Claims.Validate claim details for lodgement and refer to business partners.Manage complex escalations from business partners.Manage Insurance phone queues. Business Support Functions Prepare, proof...
-
Claims Officer
2 weeks ago
Brisbane City, Australia Vero Insurance Full timeJobs - Job Details - Claims Officer Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Claims Officer Job No: 671638 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 3 Suncorp Group is looking for a best-in-class Commercial Major Loss Claims...
-
Claims Officer
3 weeks ago
Brisbane City, Australia Vero Insurance Full timeJobs - Job Details - Claims Officer Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Claims Officer Job No: 671648 Brisbane - Outer Suburbs, Brisbane - Inner Suburbs & CBD Max Term Full Time Insurance Pay Band 3 Do you possess strong customer service experience and looking a fast-paced varied role? If so, this exciting...
-
Claims Officer
3 weeks ago
Brisbane City, Australia Vero Insurance Full timeJobs - Job Details - Claims Officer Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Claims Officer Job No: 671648 Brisbane - Outer Suburbs, Brisbane - Inner Suburbs & CBD Max Term Full Time Insurance Pay Band 3 Do you possess strong customer service experience and looking a fast-paced varied role? If so, this exciting...
-
Claims Officer
4 weeks ago
Brisbane City, Australia Vero Insurance Full timeJobs - Job Details - Claims Officer Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Claims Officer Job No: 671638 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 3 What you’ll do Management of property and large loss claim files from...
-
Claims Support Officer
2 weeks ago
Brisbane, Australia Engineering Networks Pty Ltd Full timeBrisbane CBD Location - 7 Month Contract - $34.58 + Super per ordinary Hour **Claims Support Officer - Insurance/Claims Industry** **About the Position**: We are hiring 5 + dedicated Claims Support Officers for our Brisbane CBD-based client. As a Claims Support Officer, you will deliver essential services to internal and external customers efficiently and...
-
Claims Support Officer
5 days ago
Brisbane, Queensland, Australia Engineering Networks Pty Ltd Full timeBrisbane CBD Location 12 month temporary assignment Commencing 20/11/2023- $ Super per ordinary HourClaims Support Officer - Insurance/Claims IndustryAbout the Position:We are hiring 14 + dedicated Claims Support Officers for our Brisbane CBD based client. As a Claims Support Officer, you will deliver essential services to internal and external customers...
-
Claims Support Officer
4 days ago
Brisbane, Australia Engineering Networks Pty Ltd Full timeBrisbane CBD Location - 12 month temporary assignment - $34.58 + Super per ordinary Hour **Claims Support Officer** **About the Position**: We are hiring a group of dedicated Claims Support Officers for our Brisbane CBD-based client. As a Claims Support Officer, you will deliver essential services to internal and external customers efficiently and...
-
Claims Support Officer
2 months ago
Brisbane, Australia Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Senior Claims Officer
2 months ago
Brisbane City, Australia Vero Insurance Full timeJobs - Job Details - Senior Claims Officer Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Senior Claims Officer Job No: 671363 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 5 Manage a portfolio of Professional Indemnity and Financial Risk ClaimsProvide technical...
-
Claims Support Officer
5 days ago
Brisbane, Queensland, Australia Engineering Networks Pty Ltd Full timeBrisbane CBD Location 12 month temporary assignment- $ Super per ordinary HourClaims Support OfficerAbout the Position: We are hiring a group of dedicated Claims Support Officers for our Brisbane CBD-based client. As a Claims Support Officer, you will deliver essential services to internal and external customers efficiently and seamlessly. Your...
-
Claims Support Officer
5 days ago
Brisbane, Queensland, Australia Gallagher Full timeAbout Us:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Claims Support Officer
2 weeks ago
Brisbane, Australia Suncorp Group Full timeSuncorp Group are looking for a Claims Support Officer to join their Claims Operations team to provide support to the Personal Injury Claims team through the execution of business support and customer service functions. **This role is a 6-month contract role based in Brisbane.** **What you’ll do** - Investigate, gather and follow-up additional...
-
Claims Support Officer
1 month ago
Brisbane, Australia Gallagher Full timeOverview Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced,...
-
Claims Support Officer
5 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeSuncorp Group are looking for a Claims Support Officer to join their Claims Operations team to provide support to the Personal Injury Claims team through the execution of business support and customer service functions.This role is a 6-month contract role based in Brisbane.What you'll do Investigate, gather and followup additional information to complete the...
-
CTP Claims Support Officer
2 weeks ago
Brisbane City, Australia Vero Insurance Full timeWhat you’ll do: Mail Management Functions: Scan incoming mailUnderstand all the different types of documentation used by customers in Insurance ClaimsManage documentation including indexing, document typing and archiving Document Management Functions Prepare, proof and dispatch outbound correspondence in support of claim lodgment and claim managementManage...
-
Claims Officer
2 months ago
Brisbane, Australia Chandler Macleod Full time**Location** *** - Brisbane, Queensland**Category** *** - Office Support**Salary** - $ AUD - $ AUD Hourly**Posted** - 16-Nov-2023**Work type** - Casual/Temp**Contact** - Sarah Weekly**Reference** - BH-154036**About the company**: Government Department tasked with creating opportunities for Brisbane and its future. Currently seeking an experience Claims...
-
CTP Claims Support Officer
3 weeks ago
Brisbane, Australia Suncorp Group Full timeWe are currently seeking a Claims Support Officer to Provide support to the Personal Injury Claims teams through the execution of business support and customer service functions. This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD. What you’ll do: Claim Lodgement Functions Lodge Personal Injury claims. ...
-
CTP Claims Support Officer
5 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeWe are currently seeking a Claims Support Officer to Provide support to the Personal Injury Claims teams through the execution of business support and customer service functions. This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD. What you'll do: Claim Lodgement Functions Lodge Personal Injury claims. ...
