Senior Claims Officer

2 months ago

Brisbane City, Australia Vero Insurance Full time
Jobs - Job Details - Senior Claims Officer

Careers at Suncorp

Take the next step. Be part of something bigger at Suncorp.

Senior Claims Officer

Job No: 671363

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD

Permanent Full Time

Insurance

Pay Band 5

Manage a portfolio of Professional Indemnity and Financial Risk ClaimsProvide technical expertise to support Claims OfficersBrisbane or Sydney location

You will manage a diverse and complex portfolio of Professional Indemnity and Financial Lines claims in accordance with policies and procedures, ensuring the most cost effective and timely outcomes are achieved while providing best in class claims service to our targeted market segments.

As a senior member of the team, you’ll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.

What you’ll do

Proactively manage a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims end to endProvide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reservingAppoint and manage external service providers including External Legal PanelMaintain claim reserves in a timely manner in accordance with reserving guidelines and practicesProvide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledgeContribute to the development of the teams’ market profile through superior claims service to our targeted market segment

What you’ll bring

Proven experience within Professional Indemnity/Financial Lines ClaimsPrior experience mentoring claims staff in technical claims rolesLegal background preferred, not essential

What we can offer you

Discounts and offers on a range of retail favourite stores as well as banking and insurance productsA range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leaveInvest in your brighter future with ongoing study support and career development programsGive back to our communities with payroll giving, donation matching and paid volunteer leavePrioritise your work/life balance with our robust employee assistance program and dedicated employee council

If this opportunity sounds like the challenge you have been looking for

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