Client Services Administrator

5 months ago

Melbourne, Australia PARTALE Full time
  • Non-conforming lender - our client provides a flexible approach to the assessment of their client's finances. 
  • Create a seamless experience for our clients through effective administrative support to their property and mortgage transactions.  
  • Full-time position based in Melbourne CBD. 

 

OUR COMPANY 

VMG is a family owned and managed business. For over 75 years we have given hope to borrowers who have been turned away by the major lenders. By providing a flexible approach to the assessment of our clients’ finances, we have supported countless families with opportunities to secure their future. Our client’s team of professionals share a wealth of experience across all areas of banking and finance, having financed more than 30,000 dwellings to date. 

THE OPPORTUNITY 

Reporting to the Client Services Manager, this role offers you the chance to make a significant impact on our clients' property journeys by delivering seamless, stress-free administrative support.  You'll work closely with our legal representatives on all property and mortgage matters and assist borrowers with all administrative aspects of their loans. Your responsibilities will include but not limited to: 

  • Provide effective and timely legal and administrative support to the VMG administrative department to ensure all work is supported by necessary background information. 
  • Instruct lawyers in relation to all property transactions. 
  • Reviewing the quality and accuracy of returned executed documents. 
  • Calculating mortgage discharge figures 
  • Liaising with borrowers, solicitors/conveyancers, new lenders and brokers in relation to property transactions 
  • Loan management and administration including redraws, direct debit changes and any change to loan going forward. 
  • Legal accounts payable entry and processing 
  • Valuation fees account payable entry and processing 
  • Develop and maintain current knowledge in relation to legal matters surrounding mortgage loans and security properties 

 

This is an incredible opportunity for a client-focused individual with keen attention to detail who thrives in a dynamic environment.   

 

WHAT YOU NEED TO SUCCEED 

  • 3+ years administrative experience within the Banking and Finance industry or Conveyancing/Legal Industry. 
  • Excellent interpersonal and communication skills, with the ability to be flexible and to respond to the varying needs of clients and stakeholders. 
  • Exceptional organisational and proven ability to multitask while maintaining a high standard of work. 
  • Committed to maintain client confidentiality and maintaining the highest ethical standards. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) 

 

HOW TO JOIN US 

You may apply using your LinkedIn profile; however, we would love to know more. Therefore, we welcome the inclusion of a CV and/or attached cover letter. 

For further information, please contact Georgia Roberts via groberts@partale.com.au 

 

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