Analyst, Client Services

6 months ago


Melbourne, Australia Kaizen Recruitment Full time

Leading Global Fund Manager
- Accelerated career growth - join a rapidly expanding team
- Collaborate with New York and London teams

**About the Company**:
Our client is a leading, global fund manager witnessing strong growth, and is currently seeking a Client Services Analyst to join the team.

This role will report to Manager, Client Services and will be providing support to the Client Services and wider Investment Operations team and support investor onboarding

**Key Responsibilities**:
**Client Reporting Responsibilities**
- Efficient Reporting Management: Oversee and manage reporting requests, ensuring accurate and timely delivery of critical data, including Funds under Management (FUM), commitments, fees, costs, and historical performance return series.
- Custodian Reconciliations: Execute precise reconciliation processes on cash flows, NAVs, commitments, and returns, ensuring alignment with client expectations and internal standards.

**Onboarding Responsibilities**:

- Client Liaison: Foster strong client relationships by promptly responding to queries related to the onboarding process and providing clear communication on progress. Work closely with service providers and custodian.
- End-to-End Onboarding Management: Track and manage the complete client onboarding process, ensuring seamless transitions and adherence to established protocols. Validate client FATCA and CRS forms and complete AML/KYC procedures for investors.

**Qualifications, Skills & Experience**:

- Tertiary qualifications in Commerce, Economics, Finance or related field
- required;
- 3+ years’ experience in Client Service or Client Onboarding roles within the Funds Management, Fund administration or Custody within the financial services industry, servicing the operational and/or onboarding needs of institutional clients.
- Experience in tax services or AML/KYC compliance roles within the Funds Management, Fund administration or Custody.
- Client reporting experience
- Investor onboarding experience



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