Claims Coordinator

7 months ago


Brisbane, Australia solera Full time

Job Title: Claims Coordinator

About the Role:

We are seeking an experienced Claims Coordinator to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia. In this role, you will be responsible for engaging and building relationships with our clients and supply chain partners to manage the assessment and repairs across your claim’s portfolio. You will use our industry-leading platform to triage requests across our supplier network while ensuring portfolio KPI’s are met. The ideal candidate will have a background in Property Claims Coordination/Management.

Main Activities:

Communicate clear and accurate advice, solutions, timeframes, and claim progress to all stakeholders. Review workflows and ensure appropriate task prioritization. Apply technical experience to thoroughly investigate and manage claims to meet process and governance expectations. Arrange builder and specialist assessments on property claims. Review builder reports, quotes, and Statements of Work (SOW) submissions Monitor supplier KPI’s Ensure quality service delivery. Update internal/external systems with accurate and timely documentation of all claim related activities. Handle escalated calls and customer complaints, escalating to appropriate technical resources when necessary.

What You'll Bring:

1-3 years of experience and proven abilities in previous Property Claim Coordination roles. Self-motivation and customer orientation with excellent interpersonal skills. Effective time and project management skills. Ability to make responsible and effective decisions and communicate efficiently – both written and verbally. Capability to meet targets and handle a high-pressure environment. Results-driven, striving to meet and exceed our KPI's. Applicants with insurance assessing and/or insurance repair, restoration, building trades backgrounds are highly desirable. A Builders License or other Building Qualifications will also be highly regarded.
  • Claims Coordinator

    6 months ago


    Brisbane, Australia Solera Full time

    Job Title: Claims Coordinator About the Role: Main Activities: - Communicate clear and accurate advice, solutions, timeframes, and claim progress to all stakeholders. - Review workflows and ensure appropriate task prioritization. - Arrange builder and specialist assessments on property claims. - Review builder reports, quotes, and Statements of Work (SOW)...

  • Claims Coordinator

    6 months ago


    Brisbane, Australia Bay Building Full time

    Are you a customer service guru keen to build your knowledge of insurance? - Have Claims exp and want a role with career development opportunities? - Permanent, full time role based in our brand new office in Banyo, QLD **About the Company** Bay Building Services is a market leader when it comes to insurance building in Australia, operating offices...

  • Claims Coordinator

    6 months ago


    Brisbane, Australia Bay Building Full time

    Are you a customer service guru keen to build your knowledge of insurance? - Have Claims exp and want a role with career development opportunities? - Permanent, full time role based in our office in ACT **About the Company** Bay Building Services is a market leader when it comes to insurance building in Australia, operating offices throughout VIC, TAS,...


  • Brisbane, Queensland, Australia Marble Full time

    About MarbleWe are a boutique insurance builder passionate about our people and dedicated to supporting their growth and development.SalaryThe salary for this position is negotiable based on experience, but we can offer a competitive rate in the range of $80,000 - $110,000 per annum, depending on your skills and qualifications.Job DescriptionThis role...

  • Claims Specialist

    4 weeks ago


    Brisbane, Queensland, Australia solera Full time

    Company Overview:Solera is a leading provider of cloud-based software solutions for the insurance and automotive industries. Our innovative technology enables clients to manage their operations more efficiently, ensuring timely and cost-effective claims processing.Salary: $60,000 - $80,000 per annumAbout the Role:We are seeking an experienced Property Claims...


  • Brisbane, Queensland, Australia solera Full time

    Overview:Solera is seeking an experienced Property Claims Coordinator to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia.About the Role:We are looking for a skilled professional to manage the assessment and repairs across their claim's portfolio, engaging with clients and supply chain partners to...


  • Brisbane, Queensland, Australia solera Full time

    About the Role:Solera is seeking an experienced Claims Portfolio Manager to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia.You will be responsible for engaging and building relationships with our clients and supply chain partners to manage the assessment and repairs across your claim's...


  • Brisbane, Queensland, Australia Haylo People Full time

    About Haylo PeopleWe are an international insurer dedicated to delivering exceptional claims management services to our customers. Our team of experts is committed to providing seamless and efficient claims resolution.As a Property Claims Consultant, you will be responsible for managing a portfolio of domestic property claims, coordinating repair processes,...


  • Brisbane, Queensland, Australia solera Full time

    Job OverviewSolera is seeking an experienced Property Loss Coordinator to join our team in Australia. This role requires a high level of technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesCoordinate day-to-day operations of claims across our supplier network for insurer...


  • Brisbane, Queensland, Australia solera Full time

    At Solera, we are seeking an experienced Claims Coordinator to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia.The ideal candidate will have a background in Property Claims Coordination/Management and be responsible for engaging and building relationships with our clients and supply chain partners...


  • Brisbane, Queensland, Australia Troocoo Full time

    Troocoo seeks a skilled Compensation Claims Specialist to support employees who may be injured at work.The role exists to ensure workers who are injured receive the necessary medical attention and are supported to return to work in the shortest timeframe. To be successful, you will proactively manage the portfolio of workers' compensation...


  • Brisbane, Queensland, Australia Troocoo Full time

    About the RoleThis is a specialist position for an experienced Claims Officer to join our team at Troocoo in South Brisbane, working with workers' compensation claims and rehabilitation plans.Key Responsibilities:Manage worker's compensation claims registration and investigation, ensuring adherence to all relevant standards.Support injured employees with...


  • Brisbane, Queensland, Australia Troocoo Full time

    About the RoleWe are seeking a skilled Claims and Compensation Specialist to join our team at Troocoo. This is a full-time, permanent position working Monday to Friday in office.Key ResponsibilitiesRegister new workers' compensation claims into our management system and investigate their validity.Determine liability for claims, calculate entitlements, and...


  • Brisbane, Queensland, Australia Troocoo Full time

    Role OverviewThe Workers' Compensation Claims Specialist plays a vital role in supporting employees who may be injured at work. This position exists to ensure workers receive the necessary medical attention and are supported to return to work as soon as possible.About TroocooTroocoo is a forward-thinking organization committed to providing exceptional...


  • Brisbane, Australia HAYLO People Full time

    Work for a reputable company that helps people rebuild their lives - 6 Month Contract with potential for extension & permanent work - Start Immediately to help the QLD communities We have multiple opportunities for Claims Consultant to support those impacted by the recent weather events in QLD. This role is a contract role with the opportunity to go...


  • Brisbane, Queensland, Australia Troocoo Full time

    The Workplace Injury Claims Specialist plays a vital role in supporting employees who may be injured at work, ensuring they receive the necessary medical attention and are assisted in returning to work as quickly and safely as possible.Duties include:Registering new workers' compensation claims into the management systemInvestigating claims and gathering...

  • Claims Officer

    7 months ago


    Brisbane, Australia Cover-More Full time

    **Description**: Are you ready to grow your career in Insurance? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as...


  • Brisbane, Queensland, Australia Troocoo Full time

    About the CompanyTroocoo, a respected leader in the healthcare and aged care sector, prioritises employee well-being and fosters a proactive approach to workplace safety.Our CommitmentWe're dedicated to providing a supportive environment that enables employees to return to work safely after an injury.About the RoleThis position is responsible for managing...


  • Brisbane, Australia Sodexo Full time

    **Job Description**: Sodexo is currently seeking a suitably qualified and experienced **Injury Management Coordinator **to join our team. Reporting to our General Manager, Workers Compensation and Injury Management. Full time position - based in Brisbane or Perth Support Centre, regular travel to remote sites. **This is a general scope of duties for the...

  • Assessing Coordinator

    1 month ago


    Brisbane, Australia Suncorp Group Full time

    **Assessing Coordinator** Eagle Farm We have an exciting opportunity for people who have experience within the claims industry with a passion for delivering exceptional customer service to join our Motor Claims team in Eagle Farm, as an Assessing Coordinator. This role is a central point for assessment and towing related queries from customers and...