Patient Services Officer

4 months ago


Frenchs Forest, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

GenesisCare Frenchs Forest is now looking for an efficient Patient Services Officer (Medical Receptionist) to join our team on a casual basis.

In this client-facing role, you will be responsible for providing administrative and billing support to our patients and staff while remaining professional, caring and friendly in an everchanging environment.

More specifically, you will:

Work efficiently in a fast-paced administrative role where customer focus remains the top priority. Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone. Adapt to and manage an environment where there is ongoing change and competing priorities. Book and confirm patients for appointments and consultations. Billing and receipting at time of appointment and treatment. Accurately process relevant paperwork including data entry. Ensure the smooth running of the clinic. Continuously liaise with the team to ensure efficient processes. Manage patient records and filing of patient notes.

We’re interested in hearing from people who have:

Demonstrated ability to provide excellent patient care and customer service. Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders. Experience in healthcare is preferred. Proven experience to work successfully both independently and in a team environment. Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued. Exceptional phone manner and ability to handle a high volume of patient inquiries. High attention to detail and excellent organisational skills. Flexible approach to work and able to adapt in a fast-paced environment.

Benefits of joining our team:

Working with a vibrant team aligned with providing the best patient experience possible and outcomes. Internal and external training and development opportunities. Close knit internal community. All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling. Enhance your holistic wellbeing with our Full Circle wellbeing program.  Learn and grow with our award-winning development programs.  Free access to thousands of LinkedIn training courses. Range of benefits available: Qantas membership discount, Anytime Fitness Gym membership discount, 12 weeks paid parental leave, Bupa discount.

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

Covid19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment. 

GenesisCare is an Equal Opportunity Employer.



  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    Job OverviewGenesisCare is seeking an experienced Patient Services Officer to join our team on a casual basis. This role will be based in Frenchs Forest and involves providing administrative and billing support to patients and staff while maintaining a professional, caring, and friendly demeanor.Key ResponsibilitiesProvide exceptional customer service to...


  • Frenchs Forest, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? GenesisCare Frenchs Forest is now looking for an efficient Patient Services Officer (Medical Receptionist) to join our team on a casual basis. In this...


  • Frenchs Forest, Australia Healthscope Full time

    Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    About GenesisCareGenesisCare is a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes.The ambition for better cancer care that began our story has grown into a passionate team of ~2,000 employees across 50 locations...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    We are seeking an experienced Registered Nurse to join our team as a Clinical Nurse Consultant in Diabetes at Northern Beaches Hospital.Role OverviewThe Clinical Nurse Consultant is responsible for providing clinical leadership and ensuring that all care elements associated with the relevant Clinical standard are in place, evidence-based, and continually...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About Northern Beaches HospitalNorthern Beaches Hospital is a world-class healthcare facility that provides Level 5 delineation services for both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, and 20-bed general and cardiothoracic ICU. It also has 14 state-of-the-art theatres, including cardiac catheter labs, a...


  • Forest Hill, Australia Fresenius Medical Care Full time

    Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care. - Ensures cleanliness and neatness of patient’s environment and stock room - Ensures cleaning of the Isolation rooms is done when required. - Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures -...


  • Frenchs Forest, New South Wales, Australia Healthcare Professionals Group Full time

    As an Exercise Physiologist at Healthcare Professionals Group, you will specialise in delivering exercise-based rehabilitation solutions to a diverse range of patients from paediatrics to geriatrics.Benefits:You will have the opportunity to treat a wide variety of patients and develop your skills in managing complex cases.The clinic has a strong reputation...

  • Executive Leader

    3 weeks ago


    Frenchs Forest, New South Wales, Australia Healthscope Full time

    OverviewNorthern Beaches Hospital, a 490-bed facility operated by Healthscope, invites applications from experienced supervisors to lead the Guest Services department. This role offers an excellent opportunity for a dedicated professional to make a meaningful impact on patient care and hospital operations.


  • Frenchs Forest, New South Wales, Australia Medrecruit Full time

    About the Role:We are seeking an experienced Resident Medical Officer to join our dynamic team at Medrecruit. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the smooth operation of our hospital.Job Summary:This is a challenging and rewarding opportunity for a medical professional...


  • Frenchs Forest, Australia Arthrex Full time

    Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. **Benefits & Highlights**: **A benefits package that includes**: $3.5k in additional cash allowances (for health...


  • Frenchs Forest, Australia Healthscope Full time

    Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service? Northern Beaches Hospital is looking for a Part Time Administration Officer with a professional approach to Executive level administration to help support the NBH Executive team. This role is required to work...


  • Frenchs Forest, Australia Healthscope Full time

    Administration Officer - Mental Health Day Program - Full Time (Monday - Friday) About Northern Beaches HospitalOperated by Healthscope, Northern Beaches Hospital (NBH) is located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital is a contemporary 488 bed facility comprising of 60% public and 40% private beds. Providing a wide range of health...

  • Administration Officer

    2 months ago


    Frenchs Forest, Australia Healthscope Full time

    Administration Officer - Mental Health Day Program - Full Time (Monday - Friday) About Northern Beaches Hospital Operated by Healthscope, Northern Beaches Hospital (NBH) is located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital is a contemporary 488 bed facility comprising of 60% public and 40% private beds. Providing a wide range of health...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    We are seeking a motivated and experienced Healthcare Administrator to join our team as a Ward Clerk in a 36 bed ward with a cardiac and respiratory focus.The ideal candidate will have high acuity medical experience, strong interpersonal and time management skills, and the ability to work autonomously and in a team environment.This is a part-time role of 3...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About Our HospitalNorthern Beaches Hospital is a leading healthcare provider, delivering high-quality care to both public and private patients. With 486 beds, our hospital features a 50-bed Emergency Department, a 20-bed general and cardiothoracic ICU, and 14 state-of-the-art theatres.We offer an extensive range of services, including world-class education...


  • Frenchs Forest, Australia Medrecruit Full time

    Locum cover is required for:31 December 20242 - 3 January 2025Position Details:Shift times: Day 0800 - 1630Gastro RegistrarPlease note that all rates are inclusive of superannuation, taxes, and casual loading, where applicable. Top-notch facilities in an enviable lifestyle location: this world-class hospital has everything you need to thrive professionally...


  • Frenchs Forest, Australia Healthscope Full time

    About Northern Beaches HospitalOperated by Healthscope, Northern Beaches Hospital (NBH) is located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital is a contemporary 488 bed facility comprising of 60% public and 40% private beds. Providing a wide range of health services to the local community, including Surgery, a 50 bed Emergency Department,...


  • Frenchs Forest, Australia Healthscope Full time

    About Northern Beaches HospitalOperated by Healthscope, Northern Beaches Hospital (NBH) is located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital is a contemporary 488 bed facility comprising of 60% public and 40% private beds. Providing a wide range of health services to the local community, including Surgery, a 50 bed Emergency Department,...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    We are seeking an enthusiastic and motivated individual to work alongside our team of Administration staff in supporting the hospital's Admissions and Reception.The successful candidate will have excellent interpersonal and communication skills, highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced...