Client Service Liaison

2 months ago

Sydney, Australia Altius Group Full time

About us As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a full time motivated Client Services Liaison/Administrator to work in our Health Assessment Centre located in Darlinghurst.

Your new role:
Are you looking for a dynamic and varied role where no two days are the same? As a Client Service Liaison, you’ll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.

Key Responsibilities:

  • Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs.
  • Provide a welcoming and supportive experience for clients during their clinic visits.
  • Welcome clients with a light breakfast before their assessments ensuring they start their experience on a positive note. You will also ensure the space remains tidy and ready for the next client
  • Perform general office administration tasks, including invoicing and record keeping.
  • Handle incoming phone calls and respond to client inquiries.
  • Act as a liaison between clients, doctors, and other healthcare professionals.
  • Organize and manage the filing and screening of medical records.
  • Monitor and facilitate the timely completion of client medical reports.
  • Support the Manager with various tasks as needed.

What you’ll bring:

  • A passion for delivering exceptional customer service.
  • Strong communication skills to effectively interact with clients and professionals.
  • Meticulous attention to detail and a proactive attitude.
  • Prior office experience, ideally in a professional setting.
  • The ability to handle multiple tasks efficiently in a busy environment.

Why you will love working with us
Join a dynamic, forward-thinking preventative health company where you’ll be part of a fun, energetic team at our vibrant Darlinghurst clinic. We’re all about support, and celebrating achievements, and you’ll get plenty of that here From hands-on training to career development opportunities, we’re ready to help you thrive.
What’s in it for you?

  • Small Clinic, Big Vibes: Enjoy working in a close-knit team where everyone supports each other.
  • Bonus Perks: Earn bonus payments when you and your team hit your KPIs – we reward hard work
  • Keep Learning: An annual educational allowance to help you keep growing and sharpening your skills.
  • Fun Environment: Join a team that knows how to have fun, with regular social events and a positive, upbeat workplace.
  • Room to Grow: Opportunity to move into other exciting roles as you develop your career with us.

If you bring a bright, friendly phone manner, a can-do attitude, and an enthusiasm for making a difference, we’d love to meet you
 
 
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant  
 
Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.

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