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Senior Client Liaison Specialist

1 month ago

Sydney, New South Wales, Australia Anglicare Full time
About Anglicare Sydney

As a leading community-focused non-profit organisation in Australia, Anglicare Sydney has been serving people in need for over 160 years. Our mission is to make a positive impact on the lives of older Australians and their families.

We are seeking an exceptional Senior Client Liaison Specialist to join our team. In this role, you will be responsible for providing top-notch customer service to prospective new clients and their families.

Key Responsibilities:
  • Establish trust with clients and guide them through various Aged Care Services
  • Craft comprehensive knowledge of Anglicare's products and services, ensuring seamless client experiences from sales intake to consultation
  • Promote exceptional customer service through multiple channels, guaranteeing satisfaction and loyalty

Requirements:

  • Degree in Social Science or equivalent experience in Home Care/Community Sector
  • Proven track record of delivering outstanding customer service and establishing strong working relationships
  • Knowledge of Government subsidised aged care services and a commitment to making a difference for older Australians
What We Offer:
  • A flexible work environment that encourages growth and development
  • Ongoing training and professional development opportunities
  • Treehouse benefits and rewards program
  • Fitness Passport discounts to popular gyms
  • Tax benefits through salary packaging options as a not-for-profit organisation
  • A safe and healthy workplace culture