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Client Services Coordinator

1 month ago

Sydney, New South Wales, Australia Altius Group Full time

About Altius Group, a leading provider of corporate health programs throughout Australia. Our Health Assessment Centre in Darlinghurst is seeking a full-time Client Services Liaison/Administrator.

Your Role

As a Client Service Liaison, you'll work with diverse stakeholders and clients in a fast-paced environment. Your day will be dynamic, with varied tasks and responsibilities.

  • You will coordinate appointments for corporate and private clients, ensuring compliance with performance metrics.
  • Provide exceptional customer service, ensuring a welcoming experience for clients during their clinic visits.
  • Welcome clients with a light breakfast before their assessments, setting a positive tone for their experience.
  • Perform general office administration tasks, including invoicing, record-keeping, and data management.
  • Handle incoming phone calls and respond to client inquiries effectively.
  • Serve as a liaison between clients, doctors, and other healthcare professionals.
  • Organize and manage medical records, ensuring timely completion of client reports.
Your Skills

We're looking for an individual with strong communication skills, meticulous attention to detail, and a proactive attitude. Previous office experience, preferably in a professional setting, is advantageous.

  • A passion for delivering outstanding customer service.
  • Strong communication skills to interact effectively with clients and professionals.
  • Meticulous attention to detail and a proactive approach.
  • Prior experience in office administration or a related field.
Why Choose Us

Join our vibrant team at the Darlinghurst clinic, where support and celebration are core values. We offer hands-on training, career development opportunities, and a fun, energetic work environment.

  • A supportive team culture, where everyone works together.
  • Bonus payments when your team achieves performance targets – we reward hard work and dedication.
  • An annual educational allowance to help you grow and develop your skills.
  • A fun, upbeat workplace with regular social events.
  • Opportunities for growth and career advancement within our organisation.