Client Liaison Specialist
4 days ago
At NielsenIQ, we empower businesses to drive growth through actionable insights.
We combine our unparalleled global reach with advanced analytics and state-of-the-art platforms to deliver the Full ViewTM.
With operations in 100+ markets, covering more than 90% of the world's population, we are committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.
Job Title: Client Liaison ManagerKey Responsibilities:- Manage communication with clients and internal stakeholders around database setup and adaptations.
- Capture client requirements, interpret them, and work with different stakeholders to provide the best solution.
- Communicate operational improvement initiatives effectively.
- Execute a final validation on client deliverables to ensure client requirements have been executed as expected.
- Support the quality team in root cause analysis and communicate action plans to clients.
- 1-2 years' experience in an operational or client-facing role.
- Good technology skills, including MS Word, Excel, and PowerPoint.
- Strong communication skills, both verbal and written, with excellent English proficiency.
- Ability to build relationships and work with people from diverse regions and cultures.
We offer a competitive salary of $80,000 per annum, along with flexible working arrangements, volunteer time off, LinkedIn Learning access, and an Employee-Assistance-Program (EAP).
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