Clinical Coordinator

2 months ago

Coffs Harbour, Australia MA MISSION AUSTRALIA Full time

  • $101,267 + super + not for profit salary packaging benefits

  • Permanent, Full time

  • Location: Coffs Harbour NSW 2450

  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Psychosocial Support Program (PSP) is a vital program in the community in partnership with the Healthy North Coast PHN supporting people living with mental illness.

As the Clinical Care Coordinator, you will be the driving force behind our commitment to providing recovery-oriented support, ensuring every individual receives tailored care through a comprehensive stepped care approach.

Collaboration and cooperation are the heart of our operation, and you'll be, working closely with clinical and no clinical services, the Administration Intake Worker, and greater team. Together, you'll manage a seamless process from referrals to intake and assessment, guaranteeing swift access to the support our clients deserve.

Moreover, your expertise will extend beyond administrative excellence. You'll be instrumental in the development of case plans and recovery goals, working hand in hand with our dedicated Recovery Coordinators and Peer Advocates. Through your guidance, you'll empower individuals on their unique recovery journeys, fostering resilience and hope every step of the way on the path to wellness.

You will need to hold a degree in Social Work, Social Sciences, Psychology or a similar field.

Your Key Responsibilities

  • Provide specialist advice and guidance to staff to support clients through their service journey.

  • Cooperate with Recovery Coordinators and Peer Advocates to develop holistic, trauma informed case plans and strength-based recovery goals to support clients.

  • Develop positive and effective relationships with a range of key stakeholders including clinical services, community organisations, community housing providers, and other relevant health professionals.

  • Work closely with referral agencies to ensure they have a clear understanding of how the service operates.

  • Participate in clinical supervision, peer development and other opportunities for professional development as required.

Requirements for Success

With a significant background and Allied Health qualifications in Social Work, Mental Health, Psychology and/or Community Services sectors, you will be confident in your understanding of the social determinants of health, trauma informed care, and family sensitive practice.  Other requirements include:

  • Relevant Allied Health degree along with and least 2 years of relevant experience.

  • Understanding of the social determinants of health, trauma informed care, family sensitive practice as well as lived experience and personal recovery frameworks.

  • Demonstrated experience in working with complex clients to develop collaborative care plans and provide recovery goal-directed care.

  • NDIS experience would be desirable.

  • Experience and training in conducting clinical care plans, risk assessments and implementing risk management plans with clients.

  • Excellent organization, time management and problem-solving skills.

  • Familiarity with a dual-diagnosis framework with consumers across the lifespan.

  • Ability to work creatively and safely with clients from diverse backgrounds, including LGBTIQIA+, CALD and Aboriginal and Torres Strait Islanders.

  • Comfortable with ambiguity and juggling competing priorities, and able to work independently and as part of a multi-disciplinary team.

  • Proficiency with electronic health record systems and Microsoft Office suite

  • Full driver license with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you have a disability and need support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)

  • Free external, confidential counselling and access to chaplaincy support

  • Volunteering opportunities

  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click ‘Apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

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