Workflow Team Leader

2 weeks ago

Perth, Western Australia Abn Group Full time

493683
- Perth
- Administration/Support Service
- Management
- Full-time (Permanent)

**About Us**

For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. We've crafted over 90,000 homes, ranging from first homes to luxury residences, all while maintaining the trust of our community - 1 in 4 customers referred to us by someone who believes in our commitment.

We're not just a company; we're a community of 1,900+ employees and 3,000+ subcontractors, bound by our values of Relentless, Fun, Authentic, Passion, Excellence, and Leadership.

**The Role**

Reporting to the Preconstruction Customer Experience Manager, you will evolve the Workflow function with a strategic approach to improve and achieve budgeted starts targets. You will also inspire and enhance the team to deliver excellent service to our stakeholders and customers.

Other key responsibilities include:

- Regularly review preconstruction timeframes and efficiencies, identifying trends and offering proactive solutions
- Achieve KPIs on workflow timelines and customer satisfaction
- Lead and support a customer-centric culture and focus the team on achieving optimal results in workflow processes
- Collaboration with internal stakeholders across Operations, Construction, and Victoria businesses to align systems and processes
- Document and address present and future risks associated with workflow processes
- Support the Preconstruction CX Manager in executing workflow strategy, ensuring efficient and effective processes

**You**

You are a strategic leader who is future focused, driven, shows initiative and forward thinking in decision making. You will also have the following skills and experiences:

- Leadership capabilities and able to motivate, manage and provide clear direction
- Sound knowledge and understanding of residential preconstruction processes
- Continuous improvement mindset with an ability to engage and influence stakeholders
- Demonstrated experience with reporting and effectively presenting data and trends
- Customer-centric and a passion for providing exceptional customer experiences
- Demonstrated ability to build and maintain strong working relationships
- Ability to effectively problem solve and influence optimal outcomes
- Demonstrated business acumen and project management experience

**Why ABN?**

We're not just offering a job; we're inviting you to be part of a family that values innovation, passion, and excellence. Here, you'll find a collaborative culture, a high-performing team driven to be better, and a work environment where you can truly thrive. Our employee benefits include:

- **In-House Discounts**: Exclusive discounts to enjoy
- **Flexibility**: Work arrangements tailored to support your work-life balance
- **Career Growth**: Opportunities to elevate your career within a thriving organization
- **Wellness Focus**: Dedicated programs to nurture your well-being
- **Health Coverage**: Access discounted private health insurance
- **Parental Leave**: Paid leave for both primary and non-primary carers

**What's Next?

  • Cafe Operations Manager

    5 days ago

    Perth, Western Australia beBee**Team Leader** Full time $45 - $55

    Job Title">Supervise and Assist in a Fast-Paced Cafe Environment">As a talented leader, you will assist the manager in leading the team to success. The ideal candidate will have supervisory experience within a fast-paced environment, a passion for delivering exceptional customer service and a "roll their sleeves up" attitude.">You should be able to think on...

  • Marketing Team Leader

    2 weeks ago

    Perth, Western Australia Universal Business Team Full time

    The Company Aquatec Equipment is the leading supplier of pond, outdoor water garden and water feature equipment throughout Australia and New Zealand. Aquatec Equipment are a team of passionate people, their mission is to help individuals discover, create, and enjoy outstanding living spaces.The Role Aquatec Equipment is rapidly growing and are seeking an...

  • Sales Team Leader

    2 weeks ago

    Perth, Western Australia Universal Business Team Full time

    The Company Business Desking and Seating Systems (BDSS) is a market leader in the WA workspace industry and has been a key player on the national scene for over 2 decades.At the forefront of innovation, BDSS create and deliver efficient and productive environments for government bodies, educational, hospitality and commercial spaces and is a collection of...

  • AI Workflow Engineer

    7 days ago

    Perth, Western Australia Good Egg Group Ai Full time $70,000 - $120,000 per year

    About Good Egg GroupAtGood Egg Group, we're not your average consulting firm. We mixAI smarts, business know-how, and creative tech buildsto help companies work smarter, faster, and better. One day we might be automating a finance team's workflows, the next we're building an AI Agent that changes how a client runs their business. No two projects are the same...

  • Workflow Coordinator

    6 days ago

    Perth, Western Australia Abn Group Full time

    494385- Perth- Administration/Support Service- Full-time (Fixed Term)**About Us**For over 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb &...

  • Workflow Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time $60,000 - $80,000 per year

    About UsFor over 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance and Home Collective. We've crafted over...

  • Team Leader

    1 week ago

    Perth, Western Australia Grill'D Full time

    **Team Leader - Restaurant**Indulge your passion for leadership at Grill'd, where we're more than just healthy burgers - we're a thriving hub of hospitality excellence driven by our vibrant team. With over 170 locally-inspired restaurants across the nation, we're searching for exceptional individuals to join us as Team Leaders at our Grill'd restaurant in...

  • Workflow Project Manager

    5 days ago

    Perth, Western Australia beBeeResponsibilities Full time $100,000 - $120,000

    Embark on a challenging role as a Workflow Coordinator where you will play a pivotal part in driving monthly starts targets by propelling projects through to the construction phase.The Key ResponsibilitiesThis role requires collaboration with diverse business functions to ensure a strategic approach to track progress, foster strong relationships with key...

  • Club Team Leader

    1 week ago

    Perth, Western Australia beBeeLeadership Full time $50,000 - $80,000

    **Job Summary:**The Club Team Leader will lead a team of Member Support Consultants to achieve maximum membership growth and provide an exceptional member experience. The role involves managing daily workflows, setting sales targets, and developing a culture that inspires prospective members.**Key Responsibilities:**Manage the daily workflow of the Member...

  • Customer Service Team Leader

    1 week ago

    Perth, Western Australia beBeeCustomer Full time $92,646 - $100,136

    About the RoleOur organization is seeking an experienced and dynamic leader to oversee a high-performing customer service team. This pivotal role involves managing waste-related enquiries, service requests, and administrative support.The ideal candidate will foster a positive team culture, coach and develop staff, and ensure seamless service delivery to our...